Better Together · 1 day ago
Program Support Specialist
Palm Beach, FL
Full-time
Onsite
Mid Level
$45K/yr - $50K/yr
3+ years expBetter Together is seeking a Program Support Specialist to oversee the organization’s volunteer pipeline efforts in Central East Florida. The role involves providing administrative and operational support to Family Support Managers, strengthening relationships with volunteers, community partners, and clients, while managing data and program operations.
Social Assistance
Responsibilities
Gather, analyze, and organize data on demographic community needs
Evaluate and offer insights to help Better Together advance program success
Research events and other participants that help Better Together further it’s impact
Research resources for families, such as housing and groups that assist financially
Facilitate all details for church launches, which includes all materials needed, speakers, volunteers for support and anything else needed for their success
Schedule volunteer trainings throughout the year and alongside church launches
Assist with launches, trainings and events as needed
Schedule and assist with planning efforts for outreach and parent support events
Assist Family Care Coordinators with community referrals and follow up
Provide program support for volunteer appreciation receptions
Coordinate internship opportunities that will support programs
Manage volunteer pipeline for all Better Together programs
Manage and facilitate the volunteer to family matching process
Support volunteer engagement and retention by maintaining ongoing communication
Enter and maintain volunteer data in Salesforce
Enter all churches and community partnership relationships into Salesforce
Create and send reports to churches
Qualification
Required
Minimum of a bachelor's degree with 3 years' experience in program management, operations or related field
Must be able to pass a Level 2 background check
A valid driver's license, vehicle registration, and car insurance are required
Must have a reliable personal vehicle available for daily work-related travel
Flexibility to work evenings and weekends is necessary
Participation in a monthly on-call schedule is required
Maintain regular communication with team members to coordinate efforts and provide timely updates
Ensure accessibility during work hours and on-call shifts through a reliable phone
Proficiency or ability to quickly learn Salesforce, Zapier, WordPress, Basecamp
Benefits
Medical
Dental
Vision
Life Insurance
Retirement Savings Plan with a 50/50 match up to 6%
Paid Holidays
Paid Time Off
Company
Better Together
Better Together is a nonprofit that assists struggling parents in finding employment, keeping their children out of foster care.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.43MKey Investors
Gulf Coast Community FoundationSunshine HealthCollier Community Foundation
2024-11-25Grant· $0.01M
2024-02-20Grant· $0M
2023-05-25Grant· $0.01M
Leadership Team
Megan Rose
President and CEO
Kayla Palacios
Chief Operating Officer
Recent News
Company data provided by crunchbase