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Healthcare Technical Support jobs in United States
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U.S. Bank · 16 hours ago

Healthcare Technical Support

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$20/hr - $24.38/hr
date0+ years exp
U.S. Bank is dedicated to helping customers and businesses make informed financial decisions. The Healthcare Technical Support role involves providing quality support to users, resolving inquiries related to telecommunications networks, computer hardware, and core business applications, while ensuring effective communication with users throughout the process.
BankingFinancial ServicesInsuranceMortgageWealth Management
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H1B Sponsor Likelynote

Responsibilities

Provides quality support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications
Isolates problem source and works with the internal telecommunications, system operations, application development and vendors to resolve problems
Follows up with users to ensure problem resolution
Develops and maintains documentation of all activities
This position provides technical, transactional, phone, email and chat support to hospitals, doctor offices and pharmacies

Qualification

Telecommunications knowledgeTechnical support experienceMicrosoft Office proficiencyTask managementElavon experienceCommunication skills

Required

High school diploma or equivalent
Six months to one year of experience in the telecommunications or applications programming field or job-related experience

Preferred

Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Basic knowledge and understanding of the technical aspects of telecommunications equipment, systems and vendor capabilities
Ability to manage multiple tasks/projects and deadlines simultaneously
Good verbal and written communications skills
Elavon experience preferred

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Company

U.S. Bank

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Glassdoor3.6
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At U.S.
dateFounded in 1968
location
Minneapolis, Minnesota, USA
people-size10001+ employees
web-link
http://www.usbank.com

H1B Sponsorship

U.S. Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (20)

Funding

Current Stage
Public Company
Total Funding
$991M
Key Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO

Leadership Team

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John C Stern
CFO
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C
Chris Lenhart
Executive Vice President & Deputy General Counsel
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Recent News

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Company data provided by crunchbase