Cvent · 2 days ago
Manager, Enterprise Services
Tysons Corner, VA
Full-time
Hybrid
Mid, Senior Level
6+ years expCvent is a leading meetings, events, and hospitality technology provider, seeking an experienced IT Enterprise Services Manager to lead their engineering team. This role involves managing a global team, overseeing operations related to identity management, and driving strategic automation initiatives across the IT landscape.
FinanceFinancial ExchangesFinancial Services
No H1B
Responsibilities
Lead a Global Team: Directly manage a team of Enterprise Services Engineers across the US and India
Provide coaching, performance reviews, and career development
Build the Bench: Mentor junior talent and foster a culture of automation-first engineering
Cross-Functional Advocacy: Work closely with HR, HRIS, and other business units to ensure the health of user accounts and enterprise data holistically
Platform Ownership: Oversee the daily operations and health of our core enterprise stack, with a strong focus on Identity (Okta, AD, AWS IAM) and Microsoft 365. You control the front door to services at Cvent
Modern Authentication: Guide the team in maintaining standard protocols (SAML, OIDC, SCIM) while looking for opportunities to modernize legacy workflows
Automation Strategy: Drive the shift from manual tickets to code. Oversee lifecycle automation initiatives using Python, PowerShell, or low-code workflows (Okta Workflows, Superblocks)
Strategic Leadership: Participate in integration and strategic projects, including but not limited to leading identity integration, audit, governance, and related enterprise services workstreams
Tactical Integrations: Drive the execution strategy for merging acquired companies into our centralized identity stack
Audit & Governance: Serve as the primary owner for access controls, access reviews, and compliance audits across the enterprise stack
Qualification
Required
6+ years in IT Engineering or Identity Management, with 1+ years of people management experience
Hands-on experience with Identity & Cloud: Okta, Active Directory, Azure AD/Entra ID, and AWS IAM
Deep understanding of SAML, OIDC, OAuth, and SCIM
Proficiency in Python or PowerShell for administrative scripting
Comfortable managing on-call rotations and incident response
Experience managing or working closely with distributed teams
Preferred
Experience integrating Enterprise platforms with Workday
Familiarity with AI-driven automation (LLMs, agentic workflows) and modern tooling
None
Company
Cvent
Join #CventNation! www.cvent.com/careers What We Do: Cvent is a global market-leading meetings, events, & hospitality technology provider.
Founded in 1999Sydney, New South Wales, AUS
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Reggie Aggarwal
Founder & CEO
Dan Lapus
Senior Vice President / Co-Founder
Recent News
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