St. Mary's Credit Union · 10 hours ago
Deposit Services Representative
Marlborough, MA
Full-time
Hybrid
New Grad, Entry LevelSt. Mary's Credit Union is a growing and progressive organization offering development opportunities and outstanding benefits. The Deposit Services Representative will perform a variety of clerical and administrative duties in support of deposit services, ensuring high levels of service and responsiveness to credit union employees and members.
BankingFinancial Services
Hiring Manager
Erin McNally
Responsibilities
Performs any function, within scope of authority and expertise, to provide the highest level of service and responsiveness to all credit union employees and the members served by the Credit Union
Assist with the daily deposit operations activities to ensure accurate, efficient, timely and confidential services to members, credit union departments and branches
Contributes to a positive work environment and SMCU image by maintaining courteous, respectful and effective interaction, teamwork and communication with employees and members to enhance positive behaviors and employee satisfaction
Responsible for meeting or exceeding individual assigned sales and service goals
Performs tasks relative to any and all of the following functions:
Processing and approving incoming and outgoing foreign and domestic wire transfers
Processing Exception Items (EIM processing), including any of the following:
Non-post items for DDA, Savings and Certificate accounts
NSF items
Returned Deposited Item processing
Cross train in all areas of Deposit Services
Serves as back-up to members of the Deposit Services Team
ACBB Adjustments
SAM Ticket Close Outs
Address Changes
Research Requests
$10K and over check review
Verify Fresh Starts
NSF Fee Processing
Mobile Deposits Processing
Overdraft Privilege Program Maintenance
18/65 Account Review
Review Online Address Changes
Back up to Levy Processing
Serves as a resource and provides member service support to the retail branch employees relative to routine member questions, concerns, research as well the more complex member questions, concerns and research
Keeps current on trends, compliance and applicable laws in all areas of responsibilities for the Deposit Services area
Performs additional related duties that may be assigned or requested
Qualification
Required
High school diploma or equivalent combination of education and experience
Deposit Operations experience in a financial institution is preferred
Excellent verbal/written communication skills
Knowledge of MS software
Foundational computer skills, including Microsoft Office Suite and the Internet
Ability to navigate at a basic level within web-based applications
Use of Outlook email and calendaring
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint, Access, and/or other web-based applications
Use of online teleconferencing software (e.g., Zoom or Teams)
Competencies of adaptability, accountability, improvement and innovation, collaboration, communication, job knowledge, customer (internal and external) service, organizational awareness, and self-development
Preferred
Deposit Operations experience in a financial institution
Benefits
Development opportunities
Awesome team
Outstanding benefits
Company
St. Mary's Credit Union
Your local financial institution providing you valuable products, services, + tools to ensure a successful banking experience.
Founded in 1913
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Grace Lee
Chief Executive Officer and President
Recent News
2025-09-13
2025-08-21
2025-08-19
Company data provided by crunchbase