Cornerstone Caregiving · 8 hours ago
VA Program Manager
Cornerstone Caregiving is dedicated to supporting Veterans through focused programs, and they are seeking a Veterans Program Manager to ensure these programs are implemented effectively. This role involves providing support and resources to field teams, managing data and reporting, and developing partnerships to enhance Veteran care outcomes.
Responsibilities
Welcome, schedule, and correspond with Operating Directors to coordinate Veteran related trainings and onboarding support
Serve as a primary point of contact for field team members related to VA questions, guidance, and issue resolution
Engage with Cornerstone team members, Veterans, and caregivers providing education and support related to VA and other Veteran benefits
Support organizational training needs in collaboration with the Director of VA Relations & Growth
Assist with the development, maintenance, and delivery of VA training materials and resources for:
Internal audiences (Operating Directors, Field Coordinators, office staff)
External audiences (Veterans and their loved ones)
Manage Veteran focused referral system user enrollments, updates, and access
Track, analyze, and report on Veteran focused program metrics and KPIs
Conduct audits and develop reports to identify trends, best practices, and areas requiring additional support
Identify and support Veteran-focused and VA-aligned partnerships at local and state levels
Assist Operating Directors in identifying partnership opportunities and key points of contact within their markets
Support the development, implementation, and oversight of pilot programs related to Veteran benefits and care
Assist in the development and execution of Veteran satisfaction surveys to ensure quality and continuous improvement
Support oversight and management of team members and program initiatives as assigned
Contribute to cross-functional initiatives supporting Cornerstone’s growth and mission based strategy
Perform other duties as assigned to support the growth and success of Veteran focused programs
Qualification
Required
Experience in program management or related field
Strong understanding of Veteran benefits and services
Excellent communication and interpersonal skills
Ability to analyze data and report on metrics
Experience in training development and delivery
Strong organizational skills and attention to detail
Ability to work collaboratively with diverse teams
Experience in partnership development and stakeholder engagement
Preferred
Experience working with Veterans or in a Veteran-focused organization
Knowledge of VA regulations and policies
Familiarity with data analysis tools and reporting software
Experience in developing training materials for diverse audiences
Company
Cornerstone Caregiving
Cornerstone Caregiving offers home care services for seniors.
Funding
Current Stage
Late StageRecent News
Idaho Business Review
2025-05-24
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