SPS · 2 days ago
Receptionist
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation. The Receptionist provides exceptional service as the first point of contact for visitors and clients, managing the front desk and supporting administrative operations.
ConsultingDocument ManagementHuman ResourcesOutsourcing
Responsibilities
Serve as the primary point of contact for all visitors, ensuring a professional, welcoming, and secure front desk experience
Greet, check in, and log visitors into the registration system while ensuring compliance with company policies, including NDAs
Maintain the reception area in a neat, organized, and presentable manner at all times
Answer, screen, and route inbound calls (including confidential and global calls) using company-wide phone systems
Respond to and distribute communications professionally and expeditiously
Prioritize inquiries and escalate issues to the appropriate chain of command when needed
Provide light administrative support such as scheduling meeting rooms, coordinating catering, preparing documents, filing, and data entry
Assist executives and team members with general office tasks as needed
Take initiative to proactively support teams during downtime
Assist with conference room and meeting room setup and breakdown for meetings and events
Support hospitality services, including stocking kitchens, pantry, barista, and service areas
Help troubleshoot basic facility or service requests, including ticket submissions when needed
Receive, log, sort, distribute, and track incoming mail and packages; coordinate outgoing shipments
Notify employees of deliveries or route items to the mailroom as appropriate
Monitor office supply levels and replenish or order supplies as needed
Issue temporary badges and facility access cards
Follow up on loaned access cards and coordinate with Security as needed
Maintain confidentiality and professionalism when handling sensitive information
Assist with basic troubleshooting of office equipment, phones, printers, copiers, and conference room technology
Support copy/print requests and monitor equipment functionality
Qualification
Required
High School Diploma or equivalent required
1–3 years of experience in a receptionist, administrative, concierge, or client-facing role (corporate environment preferred)
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Familiarity with multi-line phone systems, multifunctional devices, and office equipment
Strong multitasking and prioritization skills
Ability to work assigned hours as determined by management
Professional appearance and adherence to company policies
Driven by client and customer satisfaction
Strong integrity and business ethics
Excellent verbal and written communication skills
Polished, professional demeanor and appearance
Strong organizational and time-management skills
High attention to detail and accuracy
Ability to maintain confidentiality and discretion
Adaptable, fast learner, and collaborative team player
Comfortable in fast-paced, client-facing environments
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
Ability to lift or move 40 lbs. or greater frequently
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off
Company
SPS
SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.
Funding
Current Stage
Late StageRecent News
2026-02-05
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