Dart Bank · 16 hours ago
Payment Operations Specialist
Mason Main Office - Mason, MI 48854
Full-time
Onsite
Entry Level
1+ years expDart Bank is a community bank, serving our community since 1925. The Payments Operations Specialist will play a critical role in ensuring timely, accurate and efficient processing across all payment channels, including ACH, wire transfers, and online bill pay.
BankingCommunitiesFinancial Services
No H1B
Responsibilities
Works closely in a team environment to complete all daily responsibilities related to processing ACH, wire transfers, faster payments, and other electronic transactions accurately and timely
Monitor payment queues and resolve routine exceptions
Promptly investigate and resolve payment failures, returns, and disputes with internal teams, customers and banking partners
Ensure compliance with NACHA, Federal Reserve, and other applicable regulations
Assist with customer inquiries related to payment processing and provide excellent customer service
Adheres to all internal controls, risk management and compliance standards as well as any other applicable banking regulations
Support process improvement initiatives and optimization of payment systems and workflows
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act
All other duties as assigned
Qualification
Required
High School Diploma or equivalent required
Adept at working in a fast-paced, changing environment
Exceptional attention to detail
Strong analytical skills
Deep understanding of financial and payment networks
Ability to work closely in a team environment
Ability to monitor payment queues and resolve routine exceptions
Ability to promptly investigate and resolve payment failures, returns, and disputes
Ensure compliance with NACHA, Federal Reserve, and other applicable regulations
Assist with customer inquiries related to payment processing
Adhere to all internal controls, risk management and compliance standards
Support process improvement initiatives and optimization of payment systems and workflows
Adhere to all Federal and State laws and regulations, including the Bank Secrecy Act
Preferred
1+ years in payment operations or related banking functions preferred
Experience with fintech and/or high-volume transaction processing
Knowledge of payment systems and banking regulations
Strong analytical, problem-solving, and communication skills
Proficiency in Microsoft Office and payment processing platforms
Benefits
Medical Benefits
Dental
Vision
401(K) Employee Stock Ownership Plan
Paid vacation & sick time
Flexible scheduling
Employee Assistance Program
Dart Bank University
Company
Dart Bank
Dart Bank is a primary purpose to meet the financial needs of its banking communities. It is a sub-organization of Dartbank Wealth.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.99M2020-10-08Seed· $0.99M
Leadership Team
Bill Hufnagel
President/CEO
Peter Kubacki
Retired President and CEO. Member of the board of directors.
Recent News
2025-06-30
GlobeNewswire News Room
2023-09-09
Company data provided by crunchbase