Accenture · 16 hours ago
Data Center Support - 6145596
Minneapolis, MN
Full-time
Onsite
Senior Level
$58.39/hr - $68.39/hr
5+ years expAccenture is a leading global professional services company recognized for its commitment to diversity and innovation. The Data Center Facility Management Specialist will manage and support the physical infrastructure of Aon's U.S.-based data centers, ensuring operational excellence and compliance while coordinating with internal teams and vendors.
Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
No H1B
Responsibilities
Tape Handling: Manage all tape-related processes within the data center
Technical Support: Provide onsite "Hands and Feet" support for hardware and equipment management
Access Coordination: Manage data center access in compliance with Aon policies and procedures
Coordinate 24/7 access for third-party providers as needed
Documentation: Create and maintain Standard Operating Procedures (SOPs) for all in-scope responsibilities
Update connectivity documentation for network patching (servers, storage, switches) and data/digital circuits
Maintain cabinet and row configuration documentation
Physical Data Center Work: Engage with Aon facilities team for tasks such as rack/un-rack devices, cabling, and equipment relocation
Provide onsite support for physical needs (e.g., hard reboot, media changes, cable checks)
Vendor Coordination: Work with third-party vendors (IBM, Dell, HP, EMC) for support activities
Escort vendors onsite and ensure work is performed on appropriate equipment
Validation: Confirm with technical resources that all work has been successfully completed
Shipping & Storage: Package IT equipment for shipment and coordinate with facilities/shipping vendors
Ensure all equipment in storage areas is documented per Aon standards
Qualification
Required
Minimum 5 years of work experience
Experience in data center operations and facility management
Strong understanding of hardware handling, cabling, and connectivity documentation
Ability to coordinate with multiple stakeholders and vendors
Excellent organizational and communication skills
High School Diploma / GED
Preferred
Familiarity with Aon policies and compliance standards preferred
Bachelor's or Associate's Degree
Ability to work onsite and client facing
Physical capability to handle equipment
Benefits
Medical
Dental
Vision
Long-term disability coverage
A 401(k) plan
Paid time off
Company
Accenture
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO
Leadership Team
Jeff Laue
CEO and Senior Managing Director of Accenture Digital Inside Sales
Aditya Tandon
Intelligent Automation Canada Lead
Recent News
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