PreSales Collective · 1 day ago
Senior Expert Solution Consultant, Agentic
Adobe is a company focused on changing the world through digital experiences, and they are seeking a Senior Expert Solution Consultant to enhance the readiness and understanding of their agentic capabilities within Adobe Experience Platform. This role involves product readiness, roadmap translation, and effective communication to ensure both internal teams and customers are well-informed and supported.
Communities
Responsibilities
Build and maintain a strong understanding of generally available (GA) agents and skills across AEP, including their capabilities, triggers, dependencies, and common use cases
Partner with Product, PMM, and field teams to communicate the multi-solution agent and skill roadmap to customer executives, architects, and internal stakeholders
Translate roadmap concepts into clear, inclusive narratives that explain how agentic capabilities support faster adoption, improved time-to-value, and modern customer architectures
Ensure newly released agents and skills are deployed, configured, and validated across AEP demo environments (RTCDP, AJO, Platform Web UI, edge workflows, and more)
Collaborate with Expert, Platform, and Enterprise Architecture teams to develop reusable prompt patterns, testing approaches, and demo scenarios for internal and customer-facing use
Maintain feature readiness assets that may include:
Positioning and messaging guidance
Demo walkthroughs and best practices
Technical requirements, considerations, and known limitations
Actively contribute to recurring PM and PMM syncs, representing field perspectives, customer patterns, and readiness needs
Participate in structured testing activities such as bug bashes, hands-on QA sessions, and cross-functional validation cycles ahead of broader field release
Share thoughtful, actionable feedback to help improve both product quality and the overall field experience
Deliver regular readiness communications that summarize agent and skill updates, roadmap highlights, demo org changes, and evolving guidance for AEP field teams
Serve as a go-to partner for agent- and skill-related questions, ensuring clarity, consistency, and approachability in responses
Track adoption trends, recurring questions, and enablement gaps to continuously improve readiness materials and processes
Support customer conversations, workshops, and executive briefings focused on AEP’s agentic capabilities and the value they unlock across acquisition, activation, and orchestration
Partner closely with TPS, Product Specialists, and Enterprise Architects to ensure aligned positioning across customer engagements
Translate technical concepts into customer-friendly language that builds confidence, trust, and momentum throughout the sales cycle
Qualification
Required
Typically 5–8+ years of experience in Solution Consulting, Pre-Sales, Enterprise Architecture, Product Enablement, or related roles
Working knowledge of Adobe Experience Platform, including RTCDP, AJO, CJA and data activation workflows
Demonstrated ability to learn emerging technologies quickly and translate them into practical, actionable guidance
Experience collaborating on prompt design
Benefits
Long-term incentives in the form of a new hire equity award