Commonwealth of Massachusetts · 14 hours ago
Claims Analyst I
United States-Massachusetts-Boston-1 Ashburton Place
Full-time
Hybrid
New Grad, Entry Level
0+ years expThe Commonwealth of Massachusetts is dedicated to managing and safeguarding the State's public deposits and investments. They are seeking a Claims Analyst I to process pending unclaimed property claims, provide timely approvals, and assist claimants with their inquiries.
Government Administration
Responsibilities
Provide independent initial (Level I) approval for all valid claims in a timely fashion
Research the status of pending claims and provide updated information to claimants
Return claims to claimants that require additional information
Follow established procedures for determining rightful owners of unclaimed property
Send claim forms and other information to rightful owners or their legal representatives
Perform special projects as required
Assist the customer service department during publication and during low staffing levels
Interact with the public regarding claims via phone, e-mail, correspondence and in-person
Assist in the answering of phone calls from the general public
Qualification
Required
Minimum of six months of customer service experience
Ability to lift up to 10lbs
Ability to sit for extended periods of time
Company
Commonwealth of Massachusetts
Commonwealth of Massachusetts is a government administration.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$20.84MKey Investors
U.S. Department of Agriculture
2024-10-29Grant· $20.84M
Leadership Team
David J. Kelly
CEO/President
Mary-Louise White
CEO
Recent News
2026-01-11
2025-12-24
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