R1 RCM · 12 hours ago
Contingent Workforce Program Director
R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. The Contingent Workforce Program Director will oversee and ensure the successful performance of the Contingent Workforce program, managing relationships with suppliers and global teams while optimizing the Vendor Management System.
Health CareHospitalInformation TechnologyInfrastructureMedical
Responsibilities
Develop and lead our Contingent Workforce PMO to oversee all contractor work, processes and compliance
Hire, develop and coach a team
Help create a shared vision for and implement R1 RCM's Contingent Workforce Strategy
Communicate efficiently and effectively with stakeholders at all levels, including providing report outs and timely updates as well as proactively addressing potential issues for program performance
Work collaboratively with R1's Governance Team and R1 RCM Leaders as well as any outside advisory, to drive the execution of a successful program across all components of procure to pay lifecycle
Deliver on program goals and ensure Program and VMS KPI's are met or exceeded
Develop, maintain, and implement compliant contingent labor processes to include the selection and usage of independent contractors (ICs)
Maintain collaborative and positive Relationships with Supplier Community including assisting in updating MSA's and communicating new rate cards, establishing performance metrics and providing insights and support to address quality control issues, including making supplier optimization recommendations and ensuring their success
Analyze and report on supplier and program performance metrics including SLAs and KPIs to stakeholder audiences to increase awareness, understanding and adherence/adoption
Oversee and facilitate program expansion to include Managed Services (Statement of Work (SOW) module) and adding other global locations
Ensure compliance protocol for all R1 and client specific onboarding requirements (including supplier vetting, internal controls review and background checks (domestic and international)
Establish requirements for strong data strategy, work with VMS provider to build out the right dashboards and reporting strategy
Enable cost savings strategy and work with VMS provider to update market rate cards, as well as drive more progressive cost savings strategy around OT usage, process improvement. Report out on cost savings results
Work with R1 Technology and VMS Client services team to address and resolve any technology or integration performance issues
Qualification
Required
Bachelor's degree in business administration, Human Resources, Communication, Finance or similar
7+ years of experience in workforce management
Prior global leadership experience in building and delivering strategic programs for MSP, Contingent Labor, VMS, Recruitment, Labor Fulfillment
People leadership experience
Prior experience with Beeline
Change management experience
Expertise in managing senior-level communications and relationships
Ability to handle complex situations and engage with all relevant stakeholders
Proven track record negotiating with suppliers/vendors
Strong knowledge of legal and regulatory compliance related to contract labor
Benefits
Competitive benefits package
Company
R1 RCM
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired
Recent News
2026-02-06
2026-01-07
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