Apple · 12 hours ago
Expansion Program Manager - Services Operations
Cupertino, CA
Full-time
Onsite
Senior Level
$146K/yr - $244K/yr
7+ years expApple is a leading technology company known for its innovative products and services. The Expansion Program Manager role is focused on driving expansion initiatives and managing the planning and execution of significant projects to enhance business growth and customer experience across various teams.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Drive and sustain senior leadership engagement and alignment, facilitating key decision-making related to overall project scope, ROI, and the operational dependencies of a project—ensuring these elements ladder back to the customer experience and program goals. Additionally, you’ll keep all stakeholders aligned and provide continuous status, delivery, and risk reporting to project partners and senior leadership at a regular cadence
Act as the center of gravity and key point of contact for your program(s) across all phases, working in partnership with functional DRIs and providing them with additional support to plan for operational implementation as teams prepare for the sustaining phase post-launch
Implement standard methodologies (e.g. for planning, program, project management, working sessions, and reporting) and help drive adoption of these throughout the organization, developing strong collaborative relationships as a trusted advisor for key partner teams to ensure the successful execution of initiatives
Travel to Apple offices around the world may be required for this role
Qualification
Required
Demonstrated experience driving large-scale global programs with measurable impact, such as successful market launches
Demonstrated experience working with, presenting to, and facilitating complex conversations among functional leaders and senior executives
Expert knowledge of program and project management. Knows the tools (e.g. strategic frameworks, change management, dependency management, risk management, amazing communication) and when to use them, when not to use them, and when it's time to create new ones
7+ years experience in a program management role in a customer-centric environment
Bachelor's degree or equivalent experience
Preferred
Extraordinary influencer who is great at connecting the dots at the organizational, strategy, program, and project levels
Able to lead, mobilize, and influence teams to deliver without direct authority—keeping all internal stakeholders aligned and informed across all phases of a multiyear program
Adept in leveraging data driven insights related to ROI, revenue, operational costs and savings opportunities to support program objectives and priority alignment across teams and leadership
Highly organized and driven to always find a way forward through complex dependencies, balancing business needs with technical, operational and legal requirements
Strong business and operational acumen with proven ability to dive into any area of a project, develop a deep understanding of business needs, and shape execution plans across teams. Able to engage on not just the how and what, but also the why
Able to ask the right questions to align action across teams, shape recommendations and articulate trade-offs based on milestones and program goals
Extraordinary presenter and communicator. Skilled at distilling highly complex problems down to key points, being mindful of information relevant to the audience, and able to present clear, data-driven recommendations even when faced with conflicting priorities
Management consulting background a plus; PMP or other relevant certification a plus
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase