Dragos, Inc. · 2 days ago
Senior Resident Engineer
United States
Full-time
Remote
Mid, Senior Level
$145K/yr - $145K/yr
3+ years expDragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization. They are seeking a Senior Resident Engineer who will serve as a customer-facing technical expert responsible for planning, deploying, and optimizing the Dragos Platform within the customer’s industrial environment.
Cyber SecurityNetwork SecuritySecurity
Responsibilities
Collaborate closely with Sales, Solution Architects, and client teams to understand customer use cases, success criteria, and platform objectives
Plan, coordinate, and execute sensor deployments, including network architecture guidance, sensor placement, integrations, and ongoing configuration changes (eg, upgrades, patches)
Tune, optimize, and continuously monitor the Dragos Platform to ensure health, availability, and alignment with defined customer goals
Develop and refine content and workflows based on customer use cases, value drivers, and Dragos platform capabilities
Provide expert troubleshooting, break/fix support, and escalation management to resolve platform issues quickly and effectively
Deliver training, documentation, and knowledge transfer to empower stakeholders and ensure they can operate the platform successfully
Maintain strong customer engagement, including feature walkthroughs, roadmap communication, gathering feedback, identifying improvement opportunities, and recognizing where additional Dragos products or services may add value
Qualification
Required
3+ years of ICS/OT Cybersecurity experience
Networking experience including strong knowledge of IP networks, OSI model, Purdue model, and ICS protocols
Experience with Linux (command line), Docker, scripting languages (python, shell, etc.), SIEMs, and ELK stack
Experience with on-premise solutions
The ability to manage multiple stakeholders and projects
Customer-oriented and attentive to client needs, with strong interpersonal and communication skills
Willingness to travel up to 25%
Preferred
Experience with NERC-CIP
Benefits
Competitive Equity Package
Comprehensive Benefits Plan
Company
Dragos, Inc.
Dragos provides the most effective OT cybersecurity technology for industrial and critical infrastructure to deliver on our global mission: to safeguard civilization.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$438.2MKey Investors
WestCapBlackRock,Koch Disruptive TechnologiesKoch Disruptive Technologies,National Grid Partners (NGP)
2023-09-18Series D· $74M
2021-10-28Series D· $200M
2020-12-08Series C· $110M
Leadership Team
Robert Lee
Chief Executive Officer and Founder
Kurt Gaudette
Senior Vice President, Intelligence & Services
Recent News
Energy-Storage.News
2025-12-16
Company data provided by crunchbase