WTW · 1 day ago
Design Director - Retirement Practice
Philadelphia, PA
Full-time
Onsite
Lead/StaffWTW is a company focused on providing innovative solutions, and they are seeking a Design Director to lead experience strategy and design delivery. This role involves translating services into intuitive digital experiences and ensuring successful implementation of design strategies.
ConsultingInformation TechnologyInsuranceMedicalService Industry
No H1B
Responsibilities
Define end-to-end experience strategy for Business to Business to Consumer (B2B2C) solutions
Translate complex concepts into clear user journeys
Partner with Product and Engineering to shape MVP roadmaps that balance speed to market with long-term scalability
Take ownership of existing experience designs and core flows created internally and externally, ensuring successful implementation
Translate third-party design work into build-ready specifications, prototypes, and guidance
Extend and evolve initial MVP flows using existing design system templates
Operate within a senior-stakeholder environment and steering committee structures as required
Facilitate alignment across multiple parallel workstreams
Partner with external vendors
Define pragmatic testing and feedback loops appropriate for an MVP
Use insights to refine high-stakes decision points and moments of user complexity
Qualification
Required
Director-level product design experience in enterprise SaaS, fintech, benefits, or regulated domains
Strong product partnership and decision-facilitation skills
Experience translating complex systems into human-centered experiences
Experience with UX and UI software/tools e.g. Figma
Comfort operating in ambiguity and matrixed organizations
Preferred
Experience working with external design vendors a plus
Benefits
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Company
WTW
WTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth.
Founded in 1828
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75BKey Investors
Elliott Management Corp.,Starboard Value
2025-12-15Post Ipo Debt· $1B
2024-02-28Post Ipo Debt· $750M
2021-09-30Post Ipo Equity
Leadership Team
Andrew Krasner
Chief Financial Officer
Tom Finan
Senior Vice President / Cyber Tech E&O Insurance Broker
Recent News
Yahoo Finance
2026-02-04
2026-02-03
Company data provided by crunchbase