Michael Baker International · 9 hours ago
Salesforce CRM System Analyst
United States
Full-time
Remote
Senior Level
$140K/yr - $160K/yr
5+ years expMichael Baker International is a leading provider of engineering and consulting services, and they are seeking a Salesforce CRM System Analyst to support the design, configuration, and delivery of their Salesforce Sales Cloud platform. The role involves collaborating with business stakeholders and technical teams to implement and optimize CRM processes, manage data, and provide user support.
ArchitectureInformation TechnologyService Industry
Responsibilities
Configure and maintain Salesforce Sales Cloud features including accounts, contacts, leads, opportunities, and forecasting
Assist in implementing proposal management workflows, approval processes, and automation using Salesforce tools
Support user administration, security settings, and sharing rules
Gather and document business requirements for CRM enhancements and new features
Translate business needs into functional specifications and collaborate with developers for technical implementation
Conduct impact analysis and ensure alignment with CRM best practices
Contribute to the process, data migration, and system integration related to Mergers Acquisitions (M&As)
Support integrations between Salesforce and enterprise systems (Oracle ERP, Deltek, Outlook/Exchange, etc.)
Assist with data migration, cleansing, and maintaining data quality standards
Work with middleware tools and APIs for basic integration troubleshooting
Build and maintain dashboards and reports for pipeline, forecasting, and sales performance
Collaborate with BI teams to ensure Salesforce data is available for enterprise analytics platforms like Power BI
Provide day-to-day support for Salesforce users and resolve functional/technical issues based on the incident priority & criticality
Assist in user training and documentation for new features and processes, as necessary
Qualification
Required
5-7 years of experience with Salesforce Sales Cloud (other applications nice to have) in a techno-functional role
Hands-on experience in configuring Salesforce functionality, objects, workflows, validation rules, and reports
Good understanding of integrations (REST/SOAP APIs, middleware tools) and data management/migration activities/tools
Good knowledge of core CRM processes: accounts, contacts, leads, opportunities, and forecasting
Ability to work with cross-functional teams and communicate effectively with business and technical stakeholders
Preferred
Experience in Engineering & Construction or project-based industries
Familiarity with Salesforce integration with Oracle ERP, Deltek Vantagepoint, and Outlook/Exchange
Salesforce certification/s
Basic experience in or familiarity with Salesforce AI Agentforce/Einstein tools
Benefits
Medical, dental, vision insurance
401k Retirement Plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Life, AD&D, short-term, and long-term disability
Professional and personal development
Generous paid time off
Commuter and wellness benefits
Company
Michael Baker International
Michael Baker International is a Critical Service Provider company.
5001-10000 employees
H1B Sponsorship
Michael Baker International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (35)
2023 (24)
2022 (39)
2021 (29)
2020 (34)
Funding
Current Stage
Late StageLeadership Team
Fred Krumbhaar
Divisional CFO - Integrated Design & Advisory
Chris Miller
VP Total Rewards
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