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Outreach and Experience Specialist jobs in United States
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Solari, Inc. · 18 hours ago

Outreach and Experience Specialist

Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. The Outreach and Experience Specialist supports and coordinates efforts across the brand and development teams, focusing on community outreach and enhancing employee experience.
FamilyFunding PlatformNon Profit

Responsibilities

Assists with projects and efforts to support community education/outreach to improve overall organization culture, branding, and community integration
Develop and present Solari’s services to external organizations and groups to increase brand awareness and educate the community on available services
Represents Solari at events, including but not limited to community/health fairs, conferences, trainings, cultural events, and others, to achieve strategic goals
Acts as an information conduit between the community and Solari programs/services, connecting individuals to resources and alerting Solari departments of community feedback and needs
Supports community outreach by tabling events and corresponding with community partners
Serves as a liaison between staff and management to provide feedback loops on the employee experience
Helps plan and coordinate employee appreciation events
Develops materials to educate staff on upcoming events or new processes/practices
Develop and organize opportunities for employees to volunteer in their communities
Along with the Manager, develop an employee anniversary program
Other duties as assigned

Qualification

Written communicationVerbal communicationDigital marketingMS OfficeCommunity outreachGraphic designCompassionAttention to detailCross-functional collaboration

Required

0-2 years of experience in Administrative tasks, community outreach/relations, behavioral health, or related fields
Exceptional written and verbal communication skills
Some knowledge of digital marketing strategies, including email marketing, PPC, etc
Keen attention to detail
Ability to thrive working independently and cross-functionally, managing multiple viewpoints
Good understanding of MS Office (Word, PowerPoint, Excel)
Ability to act professionally and maintain appropriate boundaries with clients and staff
Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled
Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success
Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth

Preferred

Bachelor's Degree in Marketing, Community/public relations, or related field
Experience with other marketing-related technologies such as HubSpot, Google Analytics, Google Ads, Zoom, WordPress, Interact Intranet, Adobe Creative Suite, LinkedIn, Facebook, and Twitter Ads, and/or similar technologies
Basic knowledge of graphic design
Experience in marketing B2C services is a plus, preferably in mental health or a highly regulated industry

Benefits

Friendly work environment
Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Competitive compensation
Convenient office locations and Hybrid Schedule
On-site fitness room free to all employees (Tempe Office)
Basic Life Insurance
Voluntary Life, Spouse, Child Insurance
Critical Illness w/free dependents
Critical Illness Spouse
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
401K & 401K Roth - Starts first of the month after 90 days of employment
United Pet Care
LifeLock for identity theft
LYRA EAP Program- 25 free sessions for mental health per family member

Company

Solari, Inc.

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Solari Crisis & Human Services is an award-winning, non-profit organization dedicated to helping individuals through a continuum of crisis and human services.

Funding

Current Stage
Late Stage

Leadership Team

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Thomas Matenaer
Chief Financial Officer
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Andrew Erwin
Chief Operating Officer
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Company data provided by crunchbase