The Massachusetts Executive Office of Labor and Workforce Development (EOLWD) · 19 hours ago
Claims Analyst I
United States-Massachusetts-Boston-1 Ashburton Place
Full-time
Hybrid
New Grad, Entry Level
0+ years expThe Massachusetts Executive Office of Labor and Workforce Development (EOLWD) is dedicated to managing and safeguarding the State's public deposits and investments. The Claims Analyst I will process pending unclaimed property claims, ensuring timely approval and communication with claimants.
Government Administration
Responsibilities
Provide independent initial (Level I) approval for all valid claims in a timely fashion
Research the status of pending claims and provide updated information to claimants
Return claims to claimants that require additional information
Follow established procedures for determining rightful owners of unclaimed property
Send claim forms and other information to rightful owners or their legal representatives
Perform special projects as required
Assist the customer service department during publication and during low staffing levels
Interact with the public regarding claims via phone, e-mail, correspondence and in-person
Assist in the answering of phone calls from the general public
Qualification
Required
Minimum of six months of customer service experience
Ability to lift up to 10lbs
Ability to sit for extended periods of time
Company
The Massachusetts Executive Office of Labor and Workforce Development (EOLWD)
The Executive Office of Labor and Workforce Development cultivates a skilled workforce across industries, provides economic stability for workers affected by job loss, injury, or illness, and upholds standards for safe working conditions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Adriana León
Chief Financial Officer
Tony Fantasia
Chief Information Officer
Company data provided by crunchbase