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State of Florida · 1 day ago

SENIOR HUMAN SERVICE PROGRAM SPECIALIST - 41000605 1 1

West Palm Beach, FL

Full-time

Onsite

Senior Level, Lead/Staff

$53K/yr - $53K/yr

8+ years exp

The State of Florida's Office of the Attorney General is seeking a Senior Human Service Program Specialist for the Victim Services Unit. This role involves providing support to crime victims, including court accompaniment, training professionals, and managing victim compensation claims.

Government Administration

No H1B

U.S. Citizen Only

Responsibilities

Provides appellate notification and explains court decisions, court documents and provides court accompaniment to victims and next of kin in assigned district courts of appeal, circuit court and the Florida Supreme Court

Enters and tracks victim information into the criminal appellate database, works as a liaison with the State Attorney’s Office (SAO) to obtain accurate victim information, trains SAO advocates and other allied professionals on the criminal appellate process and other duties necessary related to the criminal appellate process

Analyze victims’ compensation claims through the VAN and VANNext systems in order to assist both victims of crime and victim compensation analysts with claim determination. Work collaboratively with law enforcement agencies and the public regarding line of duty death claims

Schedules and provides in-depth training to allied professionals related to Division programs, such as the Address Confidentiality Program, Victim Compensation, and Cybersafety

Serves as a liaison with local city, county, and state officials, allied professional groups, community groups and the community at large in order to provide information about Florida Statute 960 and collaborate to improve victim services

Ensures necessary services are being provided within the assigned geographical area and works with community providers to fill gaps in services

Attends local coalition meetings, taskforces, workgroups and review teams to assist with analysis of criminal cases in efforts to improve victim services

Deployment to mass casualty criminal incidents, to assist victims, families and communities in need of assistance with victim compensation claims and other duties as assigned

Serves as consultant to management for the purposes of improving operational procedures

Complete special assignments and perform related duties as assigned

Qualification

Social work experienceVictim services experienceCrisis intervention techniquesPublic speakingInterpersonal skills

Required

Eight (8) years of experience in social work or victim services, probation and parole, claims or benefits eligibility determination

A Bachelor's degree from an accredited college or university can substitute for four (4) years of the required work experience

A master's degree in a related field can substitute for six years of the required experience

Preferred

At least two years' experience providing direct services to crime victims

Experience working with crime victims in the court process

Familiar with the principles and techniques of effective crisis intervention

Strong interpersonal skills and are comfortable with public speaking, and can work independently and effectively manage time while completing a variety of tasks