Equipment One Company · 3 days ago
Customer Relationship Management Administrator
Irving, TX
Full-time
Onsite
Mid, Senior Level
3+ years expEquipment One Company is seeking a hands-on CRM Administrator to support their Microsoft Dynamics 365 platform. The role focuses on system administration, user support, and ensuring the CRM delivers reliable data and reporting for leadership.
Machinery
Hiring Manager
Abby Selzer
Responsibilities
Administers and maintains Microsoft Dynamics 365 CRM across all supported business functions
Manages CRM users, security roles, permissions, environments, and system settings
Configures entities, fields, forms, views, dashboards, workflows, and business rules
Provides day-to-day support for CRM users, troubleshooting issues and resolving requests in a timely manner
Builds and maintains dashboards and reports to support leadership visibility, accountability, and performance tracking
Maintains CRM integrations with enterprise systems, ERP(IntelliDealer) and Dynamics Customer Insights
Serves as a liaison between business stakeholders, IT, and external vendors for CRM-related initiatives and integrations
Configures workflows and automation within Dynamics 365
Qualification
Required
Strong hands-on experience administering Microsoft Dynamics 365 CRM
Strong IT skills, including system administration, integrations, and data management
3–6 years of experience administering Microsoft Dynamics 365 CRM required
Preferred
Bachelor's degree in Information Technology, Information Systems, Business, or a related field preferred, or equivalent work experience
Experience supporting CRM users across multiple business functions preferred
Experience coordinating CRM integrations with ERP or marketing platforms preferred
Company
Equipment One Company
Equipment One Company owns and operates two heavy and compact equipment dealerships, Vermeer Texas-Louisiana and Compact Construction Equipment, LLC.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase