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Pyramid Consulting, Inc · 16 hours ago

Technical Content Designer

Shelton, CT

Contract

Onsite

Senior Level

$55/hr - $60/hr

7+ years exp

Pyramid Consulting, Inc is a leading Pharmaceutical Industry, and they are seeking a Technical Content Designer for a contract opportunity. The role involves creating and optimizing technical content with a focus on integrating AI within communication workflows and ensuring a strong user experience.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Bachelor’s degree required in Technical Communication or a science/engineering related discipline

Demonstrated proficiency in HTML and XML authoring, with a strong understanding of modular content and single-sourcing methodologies

Mid to expert level experience using Mad Cap Flare and the associated suite of products

Ability to integrate and optimize the use of AI within technical communication workflows

Strong UI/UX design principles with an emphasis on creating intuitive, engaging, and accessible user experiences

Familiarity with embedding multimedia into web-based help content

Experience implementing meta tags and structured content focused on providing key information to an AI chatbot

Demonstrated ability to work cross-functionally and collaboratively in a global, fast-paced environment

Exceptional time management and organization skills with proficiency managing and tracking projects using Jira

Highly detail oriented with excellent problem solving and communication skills

Native level fluency in written and spoken English

Flexible on HTML, open to someone with modern tech writing tools should be ok (not software development)

MAD cap Flare (Strong proficiency in Madcap Flare)

Intermediate Jira skills (used daily to access assignments)

Strong communication skills orally, verbally and written (ENGLISH)

Experience creating documentation specifically for an AI chat bot

Strong Requirements gathering

Qualification

HTML authoringMad Cap FlareAI integrationUI/UX design principlesJira proficiencyStructured contentRequirements gatheringMultimedia embeddingEnglish fluencyProblem solvingCommunication skillsTime managementCollaboration skillsDetail oriented

Required

Bachelor's degree required in Technical Communication or a science/engineering related discipline