AMP · 18 hours ago
Scale Dispatcher
Portsmouth, Virginia
Full-time
Onsite
Entry Level
1+ years expAMP is a company focused on modernizing the recycling infrastructure through AI-powered sortation technology. They are seeking a Scale Dispatcher who will be responsible for operating facility scale systems, coordinating dispatch activities, and ensuring efficient logistics operations while providing high-quality customer service.
Artificial Intelligence (AI)Machine LearningRecyclingRoboticsWaste Management
Responsibilities
Learn and operate scale program software including “Weigh-it,” “Haul-it,” and TRUX
Weigh inbound and outbound trucks and accurately record transaction data
Prepare daily scale logs and operational reports
Set roll-off and tractor-trailer routes for the following day and adjust routes as needed
Obtain and assign daily paperwork/work orders for tractor-trailer drivers
Close out roll-off and tractor-trailer routes from the previous day
Ensure all routes are closed accurately for bi-monthly billing cycles
Enter tickets and route data for roll-off and tractor-trailer operations
Input overnight and weekend vehicle activity and maintain night driver logs
Monitor facility camera systems as required
Communicate with plant personnel to ensure proper loading of materials
Answer phones for scale operations, sales inquiries, and customer support
Respond to emails regarding service requests, orders, and scheduling
Direct pricing and sales inquiries to appropriate contacts
Develop knowledge of the customer base and proactively support scheduling and coordination
Enter new services and arrange additional containers as requested
Prepare and distribute customer quotes
Schedule appointments for outgoing materials, exports, and customer services
Ensure shipping and receiving paperwork is accurate and complete
Enter service requests, sales orders, and purchase orders for billing
Close out fulfilled orders and reconcile billing records
Match SPSA tickets to AMP disposal tickets
Send disposal tickets and signed Bills of Lading (BOL) to partners
Obtain disposal tickets from vendors
Send daily SS tonnage reports
Review and verify prior-day reports
Prepare and distribute daily, weekly, and monthly activity and inventory reports
Qualification
Required
High school diploma or GED
1+ years of experience in dispatch, scale operations, logistics, or administrative support
Basic math and data entry proficiency
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Strong organizational and time management abilities
Ability to multitask in a fast-paced environment
Professional customer service skills
Proficiency with computers and office software
Ability to handle confidential information
Preferred
Experience with TRUX, Weigh-it, or Haul-it software
Experience in waste, recycling, logistics, or industrial environments
Familiarity with DOT and OSHA regulations
Public Weighmaster certification
Associates degree or related coursework preferred
Benefits
Medical - The company covers between 77% to 100% of the premium for Cigna medical healthcare plans depending on the selection.
Dental, Vision, Short-Term and Long-Term Disability
Life Insurance: The company covers the cost of Basic Life / AD&D 1 x Salary, option to purchase additional through New York Life
Benefits start the day you start
HSA Eligible Health Plans, Company Monthly Contributions!
401(k) retirement plan (non-matching)
14 Days Accruing PTO
6 Accrued Sick Days
Eight (8) paid holidays
Company
AMP
AMP utilizes AI-powered sortation to enhance recycling efficiency and reduce costs.
51-200 employees
H1B Sponsorship
AMP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$266.07MKey Investors
Congruent VenturesMicrosoft Climate Innovation FundCongruent Ventures,Wellington Management
2024-12-05Series D· $91M
2023-05-09Series C· $8M
2022-11-02Series C· $91M
Leadership Team
Matanya Horowitz
Founder & CTO
Jon Gertsmeier
National Sales Director
Recent News
globalventuring.com
2025-12-30
2025-12-03
Company data provided by crunchbase