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Desktop Support Tech I - IT jobs in United States
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IMCS Group · 15 hours ago

Desktop Support Tech I - IT

IMCS Group is seeking a Desktop Support Tech I to provide technical support and assistance. The role involves troubleshooting, maintaining, and upgrading computer equipment, as well as providing customer service in a desktop support environment.
Staffing & Recruiting
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Ability to read technical documentation
Ability to write technical documentation
Prior experience in a Service Desk or Desktop Support role
Experience working in a customer service role
Experience in the maintenance, troubleshooting and upgrading of computer equipment is preferred
Will be required to float to other KU Campuses

Qualification

Desktop SupportTechnical documentationCompTIA A+Windows 10 & 11Customer service

Required

1-2 years related experience
Ability to read technical documentation
Ability to write technical documentation
Prior experience in a Service Desk or Desktop Support role
Associate's Degree in Computer systems, a related field OR 1:1 equivalent experience
Experience working in a customer service role

Preferred

Experience in the maintenance, troubleshooting and upgrading of computer equipment is preferred
IT Support in Healthcare
Experience with Windows 10 & 11
MD 100 and 101 or newer, CompTIA A+

Benefits

Bi-weekly pay
8 hour no-bill orientation

Company

IMCS Group

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IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.

H1B Sponsorship

IMCS Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (33)
2022 (32)
2021 (47)
2020 (82)

Funding

Current Stage
Growth Stage

Leadership Team

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Satish G Kumar
Founder and CEO
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Kathleen Thompson
Diretor Client Partnership
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Company data provided by crunchbase