Sportech · 17 hours ago
IT Technician
Elk River,MN,US
Full-time
Onsite
Mid Level
$21/hr - $24/hr
3+ years expSportech is a rapidly growing company in Elk River, MN, seeking talented individuals to join their values-based team. The IT Technician will be responsible for installing and maintaining computer systems and networks, ensuring optimal functionality for IT and OT environments while supporting desktop hardware and network connectivity.
AutomotiveAutonomous VehiclesManufacturing
Responsibilities
Configure, deploy, maintain, troubleshoot, and support company workstations, laptops, printers, mobile devices, phones, and other peripherals
Support tablets, industrial PCs, or operator workstations used in production / MES interfaces
Install and configure appropriate software and functions according to specifications
Manage and respond to technical help tickets submitted via ticketing system, phone, email, and walk-ups
Provide Level 1/2 support to end users by troubleshooting and resolving issues within published SLAs
Work with hardware and software vendors
Identify recurring technical issues and deploy solutions to address the root of the problems proactively
Participate in 24x7 on-call rotation
Provide orientation and guidance to users on how to operate new software and computer equipment
Provide employee onboarding/offboarding in accordance with SOX requirements and internal controls
Manage asset lifecycle; inventory, procurement, deployment, refurbishment, disposal
Document systems, processes, troubleshooting steps, and maintain a knowledge base
Collaborate with operations, engineering, and external vendors to support uptime and system enhancements
Assist in security, access controls, user authentication, auditing, and policy compliance
Performs other duties as assigned
Qualification
Required
Associate's or bachelor's degree in information technology, or 3+ years of hands-on IT support or technician role, ideally in manufacturing
Solid working knowledge of Windows desktops/servers, Active Directory, Group Policy, Microsoft 365
Networking fundamentals: TCP/IP, switches, VLANs, DNS, DHCP, Wi-Fi
Experience with imaging, deployment, and scripting or automation (PowerShell, SCCM, etc.)
Strong troubleshooting skills, written and oral communication skills, and customer service orientation
Good knowledge of internet security and data privacy principles
Strong organizational, problem solving skills, and ability to work in a fast-paced environment
Excellent communication skills with both technical, and non-technical personnel, and at all organizational levels
Excellent time management skills, and the ability to take initiative
Ability to lift approximately 50 pounds on a regular basis
Willingness to participate in after-hours support rotation
Preferred
Knowledge of OT / control systems (PLC, HMI, SCADA) or basic familiarity with EM, data collection, sensor networks
Experience with ERP MES troubleshooting
Experience with ITSM / ticketing tools, change management, ITIL practices
Certifications: CompTIA A+, Network+, Microsoft / Azure / Microsoft 365, Cisco, etc
Previous project experience in IT / industrial integration
Benefits
Medical, dental, and vision plan options, including flexible spending accounts (HSA, FSA, and DCA)
Short-term and long-term disability benefits
Basic life insurance and voluntary life insurance
Hospital indemnity plans, pet insurance, and legal/identity theft services
401k plan with up to a 4% employer match
Paid company holidays, paid vacation, and paid volunteer time
Sportech Learning Academy (SLA) with courses offered onsite quarterly, focusing on personal and professional growth and development for employees, and tuition reimbursement options for courses completed outside of Sportech
Company
Sportech
Sportech is an engineering company manufacturing vehicle cab enclosures and windshields.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-01-11Acquired
Leadership Team
Chuck Schultz
Chief Financial Officer
Sonja Pfeifer
Human Resources Business Partner
Recent News
businessInsider
2025-09-25
Company data provided by crunchbase