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Senior Director, Programs jobs in United States
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Comtech Telecommunications Corp. · 20 hours ago

Senior Director, Programs

Comtech Telecommunications Corp. is a leading global technology company providing innovative communication solutions. As the Senior Director of Programs, you will direct and coordinate customer-facing teams, ensuring effective contract management and leading project oversight to meet customer expectations.
Developer PlatformInformation TechnologyInternetManufacturingPublic RelationsTelecommunicationsWireless

Responsibilities

Input into future business strategies and products
Ensure customer contracts are accurate and completed in a timely manner working with the customer to update and maintain current contracts
You are to ensure methods and procedures are followed and new program and processes of the team are defined in accordance with company policy
Direct the collaboration with operations on contracts expectations ensuring customer expectations are met and maintained throughout the process
Establish and conduct sound business practices and ensure obligations of the department are met according to contractual obligations and established policies and procedures
Escalation for customer issues regarding the implementation and support of our services
Implementation planning and oversight
Use existing tools to manage workflow and external stakeholder relationships
Involvement in the RFP and SOW processes
Work with the Comtech product team to identify and implement product innovations based on market trends
Facilitate risk mitigation at the program level
Produce executive level status updates
Project oversight and management of strategic customer relationships
Assist in hiring and orienting employees, developing personal growth opportunities by coaching and counseling
Setting goals for performance and deadlines in ways that comply with company’s plans and vision
Ensures adherence to Comtech policies, standards, processes, procedures and guidelines for all team supports

Qualification

NG911 processesE911 telecommunicationsMicrosoft OfficeData administrationAnalytical mindsetManagement experienceProblem solvingCritical thinkingInterpersonal skillsAttention to detail

Required

Intermediate level knowledge with the Microsoft Office tools, Outlook, Word, Access and Excel
Effective problem solving and critical thinking skills
Strong attention to detail
Excellent interpersonal skills including effective listening, verbal and written communication skills
An analytical mindset with problem-solving skills
Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
Six or more years in the E911 segment of telecommunications is equivalent
Previous management experience
In depth knowledge of NG911 processes and procedures
Bachelor's Degree or equivalent combination of education and experience

Company

Comtech Telecommunications Corp.

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Comtech Telecommunications Corp.

Funding

Current Stage
Public Company
Total Funding
$480M
Key Investors
White Hat Capital PartnersMagnetar Capital,White Hat Capital PartnersU.S. Department of Defense
2025-07-21Post Ipo Debt· $35M
2025-03-03Post Ipo Debt· $40M
2024-06-17Post Ipo Debt· $222M

Leadership Team

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Kenneth Traub
Chairman, President and CEO
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Frederic Servais
Vice President, Product Management
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Company data provided by crunchbase