Jackson · 19 hours ago
Strategic Support Associate, Security Operations Center
Jackson National Life Insurance is seeking a Strategic Support Associate to join their Information Security Team. This role involves analyzing and presenting findings for fraud investigations, monitoring security alerts, and supporting daily SOC functions.
Financial Services
Responsibilities
Identifies, investigates, and responds to Cybersecurity threats as assigned by Security Analysts
Performs reviews of events detected with the organizations anti-fraud and security systems
Maintains knowledge of current and emerging fraud and Account Takeover trends, tactics, tools, and techniques
Collects additional context using Threat Intelligence data in support of analysis
Provides actionable recommendations to strengthen the organization’s Cyber Security Posture
Updates internal procedures for detection and investigation as assigned
Monitors SOC mailboxes and responds within service level agreements
Monitors SOC Help Desk ticket queue and provides resolution within service level agreements
Documents and escalates events according to Security Operations processes and procedures
Knows and understands documented Information Security policies
Maintains confidentiality on all sensitive security matters
Performs other duties and/or projects as assigned
Qualification
Required
Enrolled in university program focused on information technology, computer science, cybersecurity, criminal justice, or forensics required
Preferred
Internship experience in IT or Security strongly preferred
Experience in IT support or computer networking strongly preferred
Microsoft Certified: Security, Compliance, and Identity Fundamentals - SC-900 preferred
Microsoft Certified: Azure Fundamentals - AZ-900 preferred
CompTIA Security+ preferred
Company
Jackson
Jackson is a financial services company dedicated to helping people pursue financial freedom for life.
H1B Sponsorship
Jackson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (9)
2022 (7)
2021 (10)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$1.55BKey Investors
TPGAthene
2026-01-06Post Ipo Equity· $500M
2023-03-06Post Ipo Equity· $550M
2021-09-20IPO
Recent News
Business Wire
2026-01-09
2026-01-06
Morningstar.com
2025-12-18
Company data provided by crunchbase