Hotwire Communications Ltd · 5 hours ago
Headend Engineer
Jacksonville, FL
Full-time
Onsite
Mid Level
3+ years expHotwire Communications Ltd is seeking a Headend Engineer to work with their engineering department on new technologies and services. The role involves designing and maintaining structured wiring, monitoring IPTV services, and supporting Headend Infrastructure.
InternetPublic RelationsTelecommunications
Responsibilities
Work with the engineering department on the implementation of new technologies or services
Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities
Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools
Monitor IPTV services and linear channels for Audio/Video quality
Analyze real-time and historic data from monitoring systems to proactively address issues
Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers
Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances
Perform installation, wiring, labeling and configuration of equipment
Continuously develop skills to advance professionally
Performs other related duties as required or assigned
Qualification
Required
Associate's degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent
Minimum of 3 years related telecommunication industry or RF/satellite experience required
Strong Head-End knowledge and computer related skills
Understanding of IPTV, IP multicast, video codecs, and standards
Excellent Audio/Visual observation skills to identify impairments and quality issues
Must have active and clean, non-restrictive, state issued driver's license in State where hired
Knowledge of LAN/WAN principles
Working knowledge of the principles in Ethernet, fiber and coax wiring
Knowledge of DC and AC power systems and HVAC and AC systems
Preferred
Computer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred
Benefits
Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks
Company
Hotwire Communications Ltd
Hotwire Communications is a national leader in fiber optic technology, delivering advanced, customized telecommunications solutions to residential, commercial, senior-living, hospitality, and campus environments.
1001-5000 employees
H1B Sponsorship
Hotwire Communications Ltd has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Blackstone Group
2025-06-13Acquired
2021-04-29Private Equity
Leadership Team
Kristin Johnson Karp
Co-Founder & CEO
Recent News
Brookfield Infrastructure Partners LP
2025-11-08
2025-10-21
Company data provided by crunchbase