Infojini Inc · 11 hours ago
Network Technician
Infojini Inc is seeking a Network Technician to provide support for network operations and infrastructure projects. The role involves responding to help desk tickets, assisting with network rollouts, and providing administrative support for Microsoft services.
Information Technology
Responsibilities
Respond to and resolve help desk tickets related to:
Respond to Wired and wireless network issues
Network account onboarding and offboarding via custom scripts
Infrastructure-related incidents
On-call every 3 weeks for critical site support (Network outages)
On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
Assist in network rollouts, upgrades, and cleanup efforts
Participate in planning and execution of infrastructure improvements
Support documentation and inventory of network assets
Provide support for Microsoft administrative tasks, including:
Entra ID (Azure AD) management
Group policy and user provisioning
Microsoft 365 administration
Assist with server administration tasks, including:
Basic Windows Server maintenance
Monitoring and performance tuning
Patch management and updates
Qualification
Required
5+ Years of experience with Microsoft Entra ID
5+ Years of experience with Microsoft administration
5+ Years of experience with Windows Server environments
10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
5+ Years of experience in customer service
Bachelor's Degree or equivalent experience
Preferred
Experience with wiring closets
Experience with Ruckus switches
Experience with Deskpro Ticketing System
Experience with Active Directory, DNS, and Group Policy
Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills
Company
Infojini Inc
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
H1B Sponsorship
Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)
Funding
Current Stage
Late StageRecent News
Baltimore Business Journal
2023-11-04
Company data provided by crunchbase