The Mount Sinai Hospital · 21 hours ago
Site Reliability & Observability Engineer (Technology Specialist IV) - Digital and Technology Partners - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
$145K/yr - $218K/yr
12+ years expThe Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, and they are seeking a Site Reliability & Observability Engineer. This role is responsible for the configuration, management, optimization, and ongoing administration of the organization’s Dynatrace observability platform, ensuring full-stack visibility across applications, infrastructure, and cloud environments.
Hospital & Health Care
Responsibilities
Manage the end‑to‑end administration of the Dynatrace SaaS/Managed environment, including tenant management, security settings, tagging, and configuration policies
Deploy, upgrade, and maintain OneAgent, ActiveGate, and related components across hybrid and multi‑cloud environments
Maintain governance over dashboards, alerts, maintenance windows, management zones, and role‑based access controls (RBAC)
Define and maintain consistent tagging strategies to support service mapping, ownership visibility, and automated root‑cause detection
Develop and maintain high‑value dashboards for technical teams, leadership, and business stakeholders
Provide monthly/quarterly observability reports covering performance trends, risks, capacity insights, and optimization opportunities
Distill complex technical findings into clear executive‑friendly communication
Perform related duties as assigned or requested
Qualification
Required
Bachelors degree in a technical discipline
8 years of demonstrated ability in technology area
3–5+ years of experience in application performance monitoring (APM), observability, or enterprise monitoring
Hands-on experience with Dynatrace administration (SaaS or Managed)
Strong understanding of cloud platforms (AWS, Azure, or GCP), Kubernetes, Linux/Windows systems, and networking fundamentals
Familiarity with logs/metrics/traces, synthetic monitoring, and distributed tracing concepts
Experience with automation and scripting (PowerShell, Python, Bash, YAML, Terraform preferred)
Ability to troubleshoot complex application, network, and infrastructure performance issues
Preferred
Masters degree
12-15 years preferred of related experience
healthcare technology experience preferred
Company
The Mount Sinai Hospital
The Mount Sinai Hospital is one of the nation's oldest, largest, and most respected hospitals, and a member of the Mount Sinai Health System.
10001+ employees
H1B Sponsorship
The Mount Sinai Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (110)
2024 (66)
2023 (71)
2022 (84)
2021 (45)
2020 (44)
Funding
Current Stage
Late StageLeadership Team
Michael Pastier
Senior Vice President / Chief Financial Officer
Scott Lorin, MD, MBA
President, Chief Operating Officer
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