United Airlines · 14 hours ago
Senior Business Analyst - Information Technology
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$102K/yr - $133K/yr
3+ years expUnited Airlines is committed to supporting your career growth while providing top-tier health and wellness benefits. The Senior Business Analyst will be responsible for understanding and documenting business requirements, facilitating the development of solutions that meet business needs, and collaborating with stakeholders to ensure alignment with business strategy.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
No H1B
Responsibilities
Conduct deep-dive analyses into complex operational process and procedures to uncover trends and provide actionable insights
Utilize predictive analytics to forecast future operational bottlenecks and workflow challenges to advise on potential efficiency impacts
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with advanced knowledge of data analysis, document creation, and presentation development
Strong experience with Jira for project tracking, issue management, and agile workflow coordination
Expertise in Confluence for documentation creation, knowledge sharing, and collaborative content management
Work directly with business units, including planning and operational teams, to define data requirements and business objectives
Translate these business needs into analytical projects
Collaborate closely with developers to ensure that operational tools and systems are developed in alignment with both the technical roadmaps and business strategies
Simplify the communication bridge between business stakeholders and technical teams to support effective implementation and ongoing enhancements
Utilize Agile methodologies to manage multiple analytics projects, ensuring alignment with broader business goals and timely delivery of outcomes
Prepare and present reports to senior management detailing findings, with clear visualizations and strategic recommendations to guide business decisions
Collaborate closely with developers to ensure that operational tools and systems are developed in alignment with both the technical roadmaps and business strategies
Simplify the communication bridge between business stakeholders and technical teams to support effective implementation and ongoing enhancements
Qualification
Required
Bachelor's degree in computer science, Business, Finance, Economics or related field
3+ years of experience in a business analysis role, preferably within an operational focused team
Proven track record of delivering actionable business insights and managing analytical projects
Strong understanding of business analysis principles, methodologies, and best practices
Familiarity with agile project management methodologies, particularly Scrum and Kanban
Excellent verbal and written communication skills, with the ability to translate complex data into understandable reports and presentations
Proficiency in data analysis and analytics, including the ability to interpret and communicate insights from data
Proven ability to work effectively with cross-functional teams and influence business decisions through data-driven insights
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree
Relevant certifications in business analysis, such as CBAP (Certified Business Analysis Professional) or certification in Agile methodologies like Scrum or Kanban
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Mike Leskinen
EVP, Chief Financial Officer
Deneen DeFiore
Vice President & Chief Information Security Officer
Recent News
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