Erickson Senior Living · 13 hours ago
Home Support on Call Coordinator
Pompton, NJ
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrErickson Senior Living is a respected provider of senior living and health care, and they are seeking an On-Call Coordinator in Home Support to provide after-hours scheduling and staffing for private duty home care services. The role involves answering after-hours phone calls, overseeing resident schedules, and triaging inquiries to ensure effective service delivery.
Hospital & Health Care
Responsibilities
Answering after-hours phone calls in a timely and courteous manner
Handling all inquiries /referrals promptly to determine the urgency of follow-up needed
Overseeing all after-hours resident schedules for private duty services to ensure they match the indicated plan of care
Triaging residents, families, referral sources, and employee questions and issues as appropriate
Maximizing schedules and reducing the amount of open shifts while minimizing overtime and scheduling inefficiencies
Qualification
Required
Experience in home care, healthcare, or an environment serving the senior population
Strong customer service focus and critical thinking skills, including the ability to problem-solve
Organizational skills and attention to detail
Preferred
Scheduling services experience preferred
Benefits
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
Company
Erickson Senior Living
Erickson Senior Living is the leading developer and manager of continuing care communities and home to 28,000 seniors across the United States.
Founded in 1983
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christian Sweetser
Chief Financial Officer
Gregg Colon
Chief Operating Officer
Recent News
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