Salesforce · 3 hours ago
Senior Manager, Systems Engineering
Herndon, VA
Full-time
Onsite
Mid, Senior Level
4+ years expSalesforce is the #1 AI CRM, where innovation and customer success are at the forefront. They are seeking a Senior Manager of Systems Engineering to lead the Operations and SRE organization, focusing on building industry-leading software and coordinating between engineering and service teams in restricted environments.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
For Operations and SRE activities occurring in restricted regions act as coordinator between the build engineers and the commercially led service teams who own and operate services
Ability to operate in the fast paced environment and solve sophisticated issues quickly optimally prioritize multiple priorities
Ensuring that work carried out by the Operations and SRE team is executed in such a way as to align with the company’s internal compliance policy and directives
Being available to discuss and resolve technical issues and customer concerns with other technical staff as the need arises
Problem Management - populate and participate in RCAs and hand them off to the Global Solutions team
Identifying work opportunities and preparing or assisting with the preparation of technical proposals as the need arises
Work to automate detection and resolution of recurring Operations and SRE issues in the restricted environment
Qualification
Required
Active TS/SCI clearance with polygraph required
A related 4-year technical degree or equivalent work experience required
4+ year proven experience managing a team of developers or engineers operating in a restricted environment
Systems engineering experience in enterprise scale internet service engineering or support role
Mentoring/training systems engineers
Proven experience in culture setting for larger organizations - being able to influence change across multiple teams and disciplines - including those teams without experience working in restricted environments
Program and product management skills - track record of delivering technical programs, projects, and products in a highly technical multi-team environment
Systems engineering fundamentals (networking, storage, operating systems)
Leading development life cycle processes and best practices, esp. in the areas of deployment automation
Preferred
BS or higher degree preferred in Computer Science plus relevant job-related experience
Expertise in Kubernetes based deployments and Kubernetes based development
Hands on experience configuring and running AWS (Amazon Web Services), using the CLI/SDKs
Experience in Docker orchestration and management
Experience in managing incident response and teams that are responsible for incident management
Ability to analyze and leverage data and metrics driven focus, both qualitative and quantitative
Experience working within both the Intelligence Community (IC) and Department of Defense (DOD) environments
Experience with distributed systems at scale
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
2026-02-06
2026-02-06
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