Apple · 15 hours ago
Head of Engineering Operations, Wallet, Payments & Commerce
San Francisco Bay Area
Full-time
Onsite
Director/Executive
$262K/yr - $394K/yr
10+ years expApple is seeking a technically strong, collaborative, and resilient Senior Engineering Manager to help create the next generation of digital payment, access, and identity experiences. The role involves leading a high-performing team responsible for the backend infrastructure powering Apple Pay, Wallet, and other commerce services, while partnering with various teams to ensure operational excellence and innovation.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
A key part of your mission will be to advance our services modernization, improving reliability, observability, developer velocity, and operational excellence through a sustained DevOps transformation
Manage the economic model of the engineering organization, including cloud budget optimization, capacity planning, and vendor strategy
Drive the adoption of AI/ML agents to automate toil, enhance root cause analysis, and streamline internal developer support
Qualification
Required
A minimum of 10 years of experience in a technical leadership role, with specific experience leading large-scale Infrastructure, SRE, or Platform Engineering organizations
Deep experience operating in highly regulated environments (Fintech, Banking, Healthcare, or Public Sector) where security, privacy, and compliance and audit-readiness are non-negotiable
Strong understanding of distributed systems architecture, cloud-native patterns, and the economics of cloud computing
Exceptional ability to influence without authority, specifically in aligning diverse engineering teams around unified technical standards and operational metrics
Experience applying GenAI and ML concepts to improve internal tooling, developer workflows, automation frameworks or service optimization
Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience
Preferred
Experience in Payments, Banking, or Transactional Processing infrastructure
Developing and leading teams toward a long term vision and executing on team and organization-wide strategy
Outstanding written and verbal communication skills, with the ability to articulate technical strategy and roadmaps to engineering teams and executive leadership
Passion to coach and mentor individual contributors and managers
Experience managing employees, contractors and distributed teams across multiple time zones and geographies
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase