JFK International Air Terminal · 8 hours ago
Intern, Operations
Jamaica, NY
Internship
Onsite
Intern
$21/hr - $22/hrJFK International Air Terminal is seeking an Intern for Operations who will play a critical role in managing queue operations at TSA Security Checkpoints and Customs. The intern will ensure compliance with operational standards and maintain safety while coordinating with airline partners and government agencies.
Air TransportationTransportation
Responsibilities
Manages the passenger queues in the Customs and Border Patrol, TSA Security Checkpoint and Check-in areas, including but not limited to, managing social distancing, ensuring continuous flow of passengers through each process, screening for non-ticketed passengers, and crowd control
Liaison with airline customers and government agencies
Responds to incidents/accidents, conducts investigations as necessary, and prepares Medical/Incident reports
Provides customer service and promotes a safe environment for passengers and employees
Request service calls as needed for maintenance/cleanliness/IT issues
Trained and assigned to work as a Terminal Supervisor (6-month internship)
Monitors and coordinates all functions related to landside terminal operations
Manages/executes daily operational plans
Initiates and receives communications via telephone/radio/computerized systems, and takes appropriate action as dictated by standard procedures and as required by terminal staff
Supervise, direct, monitor daily performance, and work in coordination with outsourced contracted staff
Conducts daily performance evaluations/inspections/audits
Maintains appropriate records of activity
Conducts on-the-job training as needed
Supports management staff as needed
Qualification
Required
Open to students enrolled and attending classes during the internship; official school schedule required must be submitted
Ability to prioritize, track, and perform multiple tasks simultaneously
Ability to function well under stressful conditions
Computer competency and ability to learn operation of Information Technology (IT) systems in a changing technical environment
Administrative skills, including timely follow-up and reporting
Pro-active and self-motivating approach
Strong written and verbal communication skills
Professional demeanor and appearance
Able to pass medical screening and background checks for obtaining airport ID
Preferred
Juniors and Seniors are preferred
Company
JFK International Air Terminal
JFK International Air Terminal, LLC (JFKIAT) is the operator of Terminal 4 at John F.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Roel Huinink
Chief Executive Officer
James May
Chief Financial Officer
Recent News
Metropolitan Airport News
2025-02-15
Company data provided by crunchbase