Bender Consulting Services, Inc · 1 day ago
Technical Writer
Philadelphia, PA
Full-time
Onsite
Mid Level
3+ years expBender Consulting Services, Inc. is a leading national expert in disability employment solutions, exclusively recruiting and hiring people with disabilities. They are seeking a Technical Writer to lead documentation efforts related to regulatory compliance and audit-readiness strategies, ensuring that policies and procedures meet NERC CIP Standards.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Gap Analysis: Review existing documentation against compliance frameworks to identify missing policies or insufficient evidence
Documentation: Create work products related to audit
Evidence Collection: Work with Engineering and IT to document technical "proof of control" (e.g., screenshots, logs, or workflows) required by auditors
Audit Liaison: Act as a documentation lead during the audit process, quickly responding to auditor requests for clarification or additional paperwork at the direction of requirement owners and stakeholders
Qualification
Required
3+ years of technical writing experience, specifically within Utilities, Energy, or highly regulated industrial sectors
Understanding of the NERC CIP Reliability Standards
Proven ability to write 'The Story of Compliance' – connecting a policy to a procedure to evidence
Proficiency in document management systems and advanced Microsoft Word/Excel skills
Direct experience participating in or preparing for an external audit
Ability to manage the documentation timeline to meet hard audit deadlines
Company
Bender Consulting Services, Inc
Bender Consulting Services,Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Leanne Thomas
Chief of Staff for the CEO; Account Director
Paula Ballog
Chief Technology Officer
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