Globe Life · 5 hours ago
Shipping and Receiving Manager (Onsite)
McKinney, TX
Full-time
Onsite
Mid Level
4+ years expGlobe Life is committed to empowering its employees and is seeking a Shipping and Receiving Manager to oversee the operations of the Mailroom and Agency Supply. The role involves supervising staff, managing mail processes, ensuring compliance, and maintaining inventory for all lines of business.
Financial ServicesInsurance
Responsibilities
Supervise and coordinate the activities of 7 or more staff
Counsel staff on matters of performance, attendance, and/or unprofessional behavior, following the progressive discipline policy, which includes decisions on personnel terminations
Receiving and shipping incoming mail and packages according to company policies and procedures
Manage a team of mailroom staff to ensure efficient mail handling procedures are followed
Coordinate with shipping companies to arrange for pickup and delivery of large packages
Issuing postage and shipping labels, as well as tracking packages to ensure they have been delivered
Prepare outgoing packages for delivery using specialized packing materials or machines
Review incoming and outgoing mail for any errors or potential security threats such as biohazards or explosives
Ensure that all supply ordering systems are functioning as expected, work with IT and/or Marketing as problems arise
Suggest enhancements to the current supply systems – if programming is required, write an Innotas and calculate the cost savings for approval
Contact person for minor system problems and individual to contact IT customer support when problems cannot be resolved at a local level
Evaluate daily workflow and coordinate with staff to evenly distribute workload during heavy periods
Receive and log supply orders submitted via e-mail, fax, and the LNL ordering system
Verify licensing and proper address/shipping information using CELS and mainframe applications
Review orders to assure accuracy of materials requested and compliance with state regulations and requirement
Oversee the review of inventory to ensure that supply needs can be met
Prepare outgoing mail/packages via various methods (i.e. USPS, UPS, FedEx, and/or courier service) using computerized manifest and manual methods
Work closely with Field Offices, Company Directors and Executive Management to ensure timely and accurate service and resolution to problems
Oversee the timely completion of shipments and meeting deadlines for special or non-recurring projects
Communicate information on a timely basis
Determine department readiness and meet objectives and assignments
Phone calls/email – answer questions and resolve problems – suggest alternatives
Ensure employees are properly trained, aware of company/department policies and procedures
Develop methods to ensure the timeliness and efficiency of the workflow and assigned tasks
Communicate to Management with a sense of urgency any problems with their staff, workflow, other departments, other company staff, emergency or unsafe situations, and company equipment
Be the Point of Contact for Sales, Executives, Recruiters, Directors, Agency Owners, General Agents, and Agents which do not require the involvement of Department Management
Interview and make hiring decisions for department/group
Be involved in coordinating state in Supply system maintenance and/or upgrades
Liaison activities with Sales and Upper Management
Correspondence and telephone communication with Agency Owners and/or Agents. Handle timely completion of shipments and meeting deadlines for special or non-recurring projects
Arrange for printing of any materials needed to complete processing of each order
Assist Branch offices in ordering materials through LNL inventory system
Assist with inventory control, including restocking of shelves and bins through the use of technology, use and involved with the training of business applications to enhance department productivity and efficiency
Work with Department Management to develop training guidelines, material, methods and classes
Complete statistical Supply reporting
Create or update procedures as needed
Train and cross-train other staff members when necessary
Complete Annual Staff Reviews and manage team time via Kronos
Qualification
Required
High School diploma or equivalent required
Inventory Control Systems experience required
4 years experience required
Excellent alpha and number recognition skills
Ability to type 40-45 wpm
Good math aptitude
Excellent computer skills
Ability to analyze information and make independent, logical conclusions
Ability to be accurate, organized and detail oriented
Ability to be a team player
Good organizational and multi-tasking skills
Reliable and predictable attendance of your assigned shift
Ability to work full time and/or part time based on the position specifications
Preferred
Insurance background preferred
Certification for forklift operation is a plus
Benefits
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Company
Globe Life
Globe Life is an insurance company.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2024-08-15Post Ipo Debt· $250M
2019-08-09IPO
Leadership Team
Frank Svoboda
Executive Vice President and Chief Financial Officer
Recent News
2026-02-04
PR Newswire
2025-11-07
Company data provided by crunchbase