Live Nation Entertainment · 13 hours ago
LN Venues, IT Manager (Southeast)
Mountain Home, NC
Full-time
Onsite
Senior Level
5+ years expLive Nation Entertainment is the world’s leading live entertainment company, and they are seeking an IT Manager to support network and information technologies at over 150 Live Nation Venues across North America. The role involves managing IT services, ensuring compliance with SLA’s, and fostering relationships with venue management and support teams.
ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
Responsibilities
Successful candidate will be familiar with and act as an advocate for their supported venue operations and be accountable for all IT services provided for Venues in their area of responsibility
With a focus on ensuring SLA’s and other contract terms are met, a successful candidate will effectively manage support relationships with internal teams and 3rd parties providing products that use LN infrastructure or which support LN infrastructure directly at Venues
The successful candidate will work with LN leadership to develop and implement infrastructure standards, policies and procedures that will ensure a world class environment for our fans and artists
Venue IT Managers will maintain a frequent on-site presence at supported venues to foster productive relationships with venue management and ensure adoption of support processes with proper escalation paths
Venue IT Managers will manage IT infrastructure requirements and onboarding for new venue construction and acquisitions. They will work closely with construction and acquisition teams to ensure deployment and adoption of Live Nation IT Infrastructure Standards
Venue IT Managers can expect to provide “hands-on” event support as needed for Venues in their area of responsibility
The successful candidate will review IT riders and ensure those requirements are met for all tours coming to Venues in their area of responsibility
Venue IT Managers will direct and participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization
The successful candidate will establish, maintain and enforce inventory management of all IT Hardware in the manager’s area of responsibility
Venue IT Managers will be expected to participate, and help lead cross-functional / cross-organizational team projects
They will make quick decisions on proper ways to align customer requirements with existing company or departmental procedures
Venue IT Managers will train and help oversee local Venue IT team member operations
Venue IT managers will also help troubleshoot network/application issues through all layers of the OSI model, across multiple technologies
Qualification
Required
Must be a self-starter with the ability to work well within a team environment and manage productive relationships with individual stakeholders
Ability to exercise sound and mature judgment in complex, high pressure situations
Understanding of network design theories
Knowledge of the TCP/IP network stack and OSI model
CompTIA + Certification or equivalent on the job experience required
Demonstrated IT troubleshooting skills in a large Enterprise multi-vendor environment
5+ years of working experience in a customer driven support role for an organization similar to our size
Ability to provide both hands-on solutions and keep on top of projects
Ability to deliver training and communicate standards to IT stakeholders as well as internal and 3rd party service delivery teams
Proficient with Microsoft Office applications, including VISIO and Excel
Strong oral and written communication skills
Flexible schedule required as many of our events occur in evenings, on weekends, and sometimes holidays
Well maintained vehicle that can be used for work purposes
Mobile phone and associated cellular access
Ability to travel at least 50% of the time
Ability to lift 50lbs
Ability to climb ladders up to 15ft
Preferred
CCNA is preferred
Knowledge and practical experience with RF engineering concepts in a high density wireless environment is preferred
Familiarity with the Zendesk ticketing platform including navigation and reporting preferred
Benefits
Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Volunteer time off, crowdfunding match
Company
Live Nation Entertainment
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.
Founded in 1996Beverly Hills, California, USA
10001+ employees
H1B Sponsorship
Live Nation Entertainment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (23)
2023 (34)
2022 (39)
2021 (39)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$3.72BKey Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M
Leadership Team
Chris Loll
Chief Operating Officer, Media & Sponsorship
Rose Kirkland
Senior Vice President, Booking
Recent News
Digital Music News
2026-02-06
Digital Music News
2026-02-05
Music Business Worldwide
2026-02-04
Company data provided by crunchbase