Community Partners in Action · 2 days ago
Lead Human Services Worker-Bilingual
Hartford, CT
Full-time
Onsite
Mid, Senior Level
$23/hr - $23/hr
3+ years expCommunity Partners in Action (CPA) is one of the oldest organizations advocating for criminal justice reform. The Bilingual Lead Human Services Worker will oversee the Hartford Transitional House, ensuring a safe and supportive environment for residents while promoting personal responsibility and accountability.
Non ProfitWellness
Responsibilities
Commits to agency mission and program goals
Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems
Assists with orientation and training of new staff
In the absence of the Residential Manager, assumes the operational responsibilities of the program, including staff oversight
Relieves shift staff for breaks. Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores. Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques
Serves as an advocate for all participants encouraging program participation and accountability
Proactively acts as a mediator when necessary to effectively resolve resident conflicts in a solution focused manner
Maintains professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times
Serves as positive role model following program guidelines for professional conduct and code of ethics and maintain a professional image at all times when interacting with supervisors, staff, residents and visitors, or answering phones
Assists with meeting resident needs as necessary and appropriate
Possesses knowledge of and implements all agency/program policies and procedures governing facility operations including: Key Controls, Hourly Rounds, Perimeter Searches, Random Room Searches, Monitoring of client locations and visitors, Emergency Procedures, Inspections
Completes and/or ensures all Incident Reports are accurate and timely
Maintains shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Manager or to on-call personnel. As required, complete incident reports
Ensure all visitors have proper identification prior to entering the facility
Searches all bags brought in or out of the facility, conducting pat and pocket searches on residential clients each time they enter the facility, unless escorted by staff
Conducts client intake/admission and orientation after hours
Conducts random drug testing and breathalyzers
Completes all necessary documentation accurately and in a timely manner
Must be familiar with universal precautions and related issues including risk of communicable diseases
Remains constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community
Engages in all staff meetings and trainings offered to enhance professional development (required/non-required)
Performs all other duties as required
Qualification
Required
High School diploma/GED, associate or bachelor's degree
three years of experience in human services
at least one year of experience supervising staff
experience with justice involved clients with substance abuse, mental health or other behavior issues
ability to interact with multi-cultural populations
crisis management skills
shares the belief that people can change and individuals in need deserve quality services and an opportunity for recovery
demonstrates trauma informed approaches and cultural responsiveness
models pro-social behavior
valid CT driver's license and reliable transportation
ability to work weekends, holidays and additional hours as needed
Preferred
residential experience
bilingual ability (Spanish/English)
Benefits
Medical and Dental insurance through Cigna
401k Eligibility after 60 Days of Employment
Life Insurance, Short- and Long-Term Disability at NO cost to you
Generous Vacation, Personal, and Sick Time
13 Paid Holidays
A commitment to employee health & wellness
Company
Community Partners in Action
COMMUNITY PARTNERS IN ACTION is a non-profit agency that focuses on behavioral change and advocates for criminal justice reform.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase