Vacatia · 3 hours ago
Administrative Support
Fort Lauderdale, FL
Full-time
Onsite
Entry Level
1+ years expVacatia is an innovative hospitality company reinventing the vacation rental and ownership experience. They are looking for a detail-driven administrative operations professional to support the Mortgage Collections team, ensuring smooth operations through effective management of systems and processes.
E-CommerceMarketplaceResortsTravel
Responsibilities
Manage and respond to a high-volume, time-sensitive email queue while maintaining compliance and service standards
Process account updates accurately, including payment activity, status changes, system notes, and corrections
Prepare, review, and maintain account documentation with precision and proper record retention
Navigate multiple systems daily, including Buzz, Concord, and Microsoft Office (Word, Excel)
Perform data entry, tracking, and basic reporting with strong attention to detail
Support internal teams through inbound and outbound calls and account-related research
Provide administrative support to collectors, including follow-ups and task execution
Partner with supervisors and management on reporting, operational support, and special projects
Monitor workloads and prioritize tasks to meet daily service levels and deadlines
Qualification
Required
High school diploma or equivalent
Strong data entry, documentation, and organizational skills
Proficiency in Microsoft Word and Excel; comfort working across multiple systems
Ability to manage competing priorities in a compliance-driven, deadline-focused environment
Clear written and verbal communication skills and a high level of professionalism
Preferred
1–3 years of experience in administrative support, operations, or financial services environments
associate degree
Company
Vacatia
Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better
1001-5000 employees
H1B Sponsorship
Vacatia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$48.84MKey Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M
Leadership Team
Caroline Shin
CEO & Co-Founder
Keith Cox
Board Director
Recent News
2026-01-12
2025-03-26
2025-01-02
Company data provided by crunchbase