Berkshire Bank · 11 hours ago
Branch Operations Audit Specialist
Pittsfield, MA
Full-time
Hybrid
Mid Level
$19/hr - $31.86/hr
3+ years expBerkshire Bank is a financial institution seeking a Branch Operations Audit Specialist. This role is responsible for conducting audits of branch operations and ensuring compliance with banking regulations while working closely with Retail Banking and Branch Operations leadership to address operational challenges.
BankingFinancial Services
Responsibilities
Conducts and scores branch surprise audits for assigned subset of retail branches. Audits branch cash and negotiable instruments and reviews individual branch operations for proper completion. Reviews samples of branch transactions, paperwork, and monitoring for procedure adherence. Compiles documentation for Branch Operations Audit Team Lead review and makes recommendations based on findings
Provides feedback to Retail Banking and Branch Operations leadership to identify regional and bank wide trends. Works in conjunction with combined leadership team to ensure branches are operating effectively. Attends Branch Manager meetings and provides content as requested. May be deployed to conduct on the spot cash audits or branch support
Assists with projects affecting Retail Banking and Branch Operations. Serves as resource for branch staff regarding new or updated processes. Stays abreast of and demonstrates extensive knowledge of products and services offered, applicable laws/regulations, and policies and procedures
Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties
Qualification
Required
High school diploma
Minimum 3 years' experience in Operations/Audit or equivalent work experience
Advanced knowledge of FIS applications
Ability to travel across the Eastern New England footprint with reliable transportation required
Flexible work schedule between standard hours of 7am-7pm, expectation to virtually attend meetings as needed
Reliable home internet connection with ability to directly connect to modem
Proficient computer skills, i.e. Word, Excel, Access
Excellent written and verbal communication skills
Ability to interface with all levels of staff, including management
Proven track record of managing multiple priorities, follow-through on projects and meet deadlines
Ability to work independently and productively in a remote work environment
Company
Berkshire Bank
Berkshire Bank is a division of Beacon Bank & Trust, commonly known as Beacon Bank, a subsidiary of Beacon Financial Corporation (NYSE: BBT).
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-07-20IPO
Leadership Team
Nitin Mhatre
President & CEO - Berkshire Hills Bancorp
Ashlee Picard Flores
Chief Compliance Officer
Recent News
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2026-01-09
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2026-01-09
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2025-11-06
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