Chase · 2 days ago
Lead Software Engineer - ServiceNow
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Senior Level, Lead/Staff
6+ years expChase, one of the oldest financial institutions, is seeking a Lead Software Engineer to join their Enterprise Platform team. The role involves enhancing, building, and delivering technology products while conducting critical technology solutions across various business functions to support the firm's objectives.
BankingFinancial Services
Responsibilities
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
Contributes to software engineering communities of practice and events that explore new and emerging technologies
Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change
Adds to team culture of diversity, equity, inclusion, and respect
Qualification
Required
Formal training or certification on software engineering concepts and 5+ years applied experience
6+ years of extensive ServiceNow experience leading the design, development and implementation
2+ years of experience with the ITSM module
Understand customer requirements, translate to high-quality technical solutions
Develop and manage custom widgets, pages and UI elements to enhance end-user Service portal experience
Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular)
Experience working on system integrations between ServiceNow and other applications using REST API
Strong analysis, problem-solving, and decision-making skills
Experience in debugging issues and finding new ways of proactive monitoring to ensure platform stability
Ability to mentor junior developers, fostering a collaborative and innovative team environment
Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team
Preferred
Experience with the HR Service Delivery module
ServiceNow portal experience, Virtual Agent Configuration, UI Builder and experience building Configurable workspaces
ServiceNow Certifications
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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