Ricoh USA, Inc. · 5 hours ago
Field Representative I, Fulfillment
San Diego, CA, United States
Full-time
Onsite
Entry Level
$19/hr - $21/hr
2+ years expRicoh USA, Inc. is an integrated solutions provider that empowers digital workplaces. The Field Representative I, Fulfillment role involves operating high volume printing equipment, performing copier maintenance, and managing shipping and receiving tasks within a fulfillment center.
ConsultingDocument PreparationInformation Technology
Responsibilities
Runs high volume printing equipment, which may include high production in a mechanically sophisticated print environment and performs binding and finishing work
Has the ability to setup and run all applications on all equipment
Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems
Performs all repair service on customer copier equipment
Maintains records for management reports and inventories of supplies needed
Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required
Calculates charges for jobs performed and maintains some billing logs
Responds to and coordinates all service calls required by customer
May perform filing duties in conjunction with specific customer requests
Delivers completed jobs to pre-determined customer locations within and outside of the site
Maintains daily meter and service logs
May travel between customer's buildings
Answers customer questions regarding status or feasibility of job requests
Ensures upkeep of convenience copier areas by keeping neat and well stocked
Performs duties related to the shipping and receiving of materials
May perform meeting room and conference room set ups
May perform building occupant moves within assigned facilities
May perform re-lamping and light maintenance duties as assigned
May perform occasional cleaning duties as needed
May require periodic overtime on nights and weekends, including off-hour emergency response
Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted
Uses all copier equipment, calculator, fax machine, postage meter and some PC
Performs filing duties, which may include 'purging' and archiving old documents
Performs other duties as assigned
Qualification
Required
Requires high school diploma or GED and 2-3 years of related work experience
Requires valid driver's license and minimum levels of auto insurance coverage per policy
Requires ability to learn complex production and/or communication systems, such as client-specific mainframe applications
Preferred
Some related copy job experience, preferably in a high production, mechanically sophisticated print environment
Working knowledge of copier and other related equipment and repair
Requires knowledge and understanding of shipping/receiving procedures
Basic electronics knowledge
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase