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Norstella · 2 days ago

RWD Engagement Manager

United States

Full-time

Remote

Senior Level

$150K/yr - $165K/yr

5+ years exp

Norstella is a company focused on improving patient access through market-leading organizations. The RWD Engagement Manager will oversee client engagements, ensuring operational efficiency and strong client outcomes while managing cross-functional teams and driving process improvements.

Health CareMedicalPharmaceuticalWellness

No H1B

Responsibilities

Serve as the primary point of contact for assigned RWD clients

Establish clear success criteria, delivery plans, and communication cadences

Proactively manage expectations, risks, and dependencies

Lead end-of-engagement reviews and hand-offs to Client Support

Partner with renewal teams to support expansion and growth

Own execution oversight for RWD engagements

Coordinate across internal delivery, data, product, and support teams

Ensure adherence to engagement management standards and documentation

Maintain project tracking and reporting

Identify and drive process and workflow improvements

Guide and coordinate team members across workstreams

Support mentorship and development of junior staff

Foster strong cross-functional collaboration

All other duties, as assigned

Qualification

Real-World DataSQLClient success managementLife sciences experienceStakeholder managementCommunication skillsOrganizational skills

Required

Master's degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field

5–6 years of experience in client success, engagement management, and delivery operations

1-2 years of experience in coding with SQL

Domain knowledge in working with commercial, market access, HEOR and epi clients

Experience managing multiple concurrent client engagements with life sciences

Significant experience working with Real-World Data (Open Claims, Closed Claims, EMR data) and supporting life sciences delivery models

Strong organizational, communication, and stakeholder management skills

Benefits

Competitive benefits package

Discretionary bonus

Company

Norstella

Norstella help patients gain access to life-saving therapies. It is a sub-organization of Primal Pictures.

Founded in 1994

Yardley, Pennsylvania, USA

1001-5000 employees

https://www.norstella.com

Funding

Current Stage

Late Stage

Leadership Team

Theodore Search

General Manager-CEO, Real-World Data Intelligence

Roberto Simon

Chief Financial Officer - C.F.O

Recent News

PRWeb

Healthcare Leader Fred Hassan Appointed Executive Chair of Norstella

2026-01-13

Research and Markets

AI-Driven Rare Disease Patient Finder Market Report 2025 - Digital Health and Telemedicine Propel AI Tools in Rare Disease Detection; Industry to Reach $4.6 Billion by 2029

2025-11-14

Model N

Model N Expands Executive Leadership to Fuel Growth

2025-10-27

Company data provided by crunchbase