The Trade Desk · 1 day ago
Benefits Operations Manager
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. The Benefits Operations Manager is responsible for the accurate execution, compliance, and optimization of all employee benefit programs, ensuring a seamless employee experience through operational efficiency and integrity.
AdvertisingDigital MediaInformation TechnologyInternetMobileNative AdvertisingSocialSoftwareVideo Advertising
Responsibilities
Identify and implement operational improvements, including automation of manual processes and policy enhancements
Lead initiatives to align benefits operations with the function's direction – included but not limited to billing, employee inquiries, data discrepancy resolution, eligibility files and other reporting needs
Develop and maintain dashboards, reports, and metrics for internal stakeholders and leadership teams to support benefits program performance, compliance, and strategic planning
Partner with technology teams to ensure data integrity by resolving file errors and ensuring smooth data flows between HRIS and vendor platforms
Contribute to risk mitigation strategies by proactively identifying regulatory or vendor performance issues and developing resolution plans
Ensure timely and accurate execution of state filings, federal filings, and compliance documentation
Experience managing day-to-day aspects of both 401(k) and RRSP Plans – including annual audits, payroll reconciliation processes and funding
Continually analyze, review and improve the working processes and controls of the administration and related transactions and matters impacting 401(k) and RRSP plans
For US and Canada inquiries, serve as point of escalation for complex employee inquiries
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
7–10 years of progressive experience in benefits operations and managing retirement plans in a corporate setting
Knowledge of compliance requirements related to ERISA, ACA, COBRA, 5500 Filings, EPCRS
Project Management experience within benefits or HR Operations
Strong qualified defined contribution administration and analysis is a must - familiarity with 401(k) regulations as detailed in ERISA, EPCRS, and by the IRS
Experience with system integrations and file feed troubleshooting
Ability to maintain strict confidentiality and handle sensitive employee information with discretion
People Management experience required - this role will have direct reports
Ability to create and maintain dashboards and produce actionable data insights
Strategic thinker with a strong continuous improvement mindset and attention to detail
Agility in navigating ambiguity and adapting to evolving regulatory landscapes
High diligence and ability to manage multiple deadlines
Strong analytical and problem-solving skills with the ability to translate complex data into clear recommendations
Experience conducting benchmarking, trend analysis, and benefits plan optimization
Ability to align benefit operations with broader HR strategy and total rewards goals
Highly effective written and verbal communication skills to interact with all levels of leadership
Collaboration effectiveness and ability to work cross-functionally with multiple stakeholders
Advanced Excel and Microsoft Office skills
Preferred
Experience with Workday
Experience managing multiple vendor partner relationships
Familiarity with ServiceNow or similar ticketing/workflow system
Benefits
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
Retirement benefits such as a 401k plan and company match
Short and long-term disability coverage
Basic life insurance
Well-being benefits
Reimbursement for certain tuition expenses
Parental leave
Sick time of 1 hour per 30 hours worked
Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
Around 13 paid holidays per year
Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.
The Trade Desk also offers a competitive benefits package.
Company
The Trade Desk
The Trade Desk is an online demand-side platform that provides buying tools for digital media buyers.
Funding
Current Stage
Public CompanyTotal Funding
$257.5MKey Investors
Wellington ManagementBridge BankHermes Growth Partners
2021-07-08Post Ipo Equity
2016-09-21IPO
2016-05-09Debt Financing· $125M
Recent News
2026-02-06
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2026-01-23
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2026-01-22
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