Tata Consultancy Services · 13 hours ago
Desk Side Engineer
Geismar, LA
Full-time
Onsite
Mid Level
$50K/yr - $60K/yrTata Consultancy Services is seeking a Desk Side Engineer to provide technical support and troubleshooting for end-user devices. The role involves hands-on experience with Windows administration, device deployment, and ensuring high-quality customer service for VIP users.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Experience with SCCM task sequences, Intune, Software deployment, and patching
Knowledge of application packaging and enterprise imaging standards
IT Service Management (INC, Change, PRB, Knowledge Management)
Windows / Hyper V clusters troubleshooting
Transition experience – Drafting Runbook & SOP’s
Qualification
Required
Strong hands-on experience with Windows 11 administration and troubleshooting
Laptop/desktop deployment, imaging, configuration using SCCM, Intune or equivalent tools
Proficiency troubleshooting MS Office, O365 apps, Teams, VPN, Wi-Fi, and end-user applications
Experience supporting hardware issues (Dell/ Surface Pro systems, docks, monitors, peripherals)
VIP/Executive support with white-glove service mindset
Experience with device refresh cycles, data backup, and data migration (OneDrive/SharePoint)
Ability to perform basic network troubleshooting (DNS, DHCP, switches/patching)
Hands-on support for data center activities (rack & stack, cabling, asset movement)
Experience updating & closing ITSM tickets with strong documentation discipline
Excellent communication and customer-handling skills
Experience with SCCM task sequences, Intune, Software deployment, and patching
Knowledge of application packaging and enterprise imaging standards
IT Service Management (INC, Change, PRB, Knowledge Management)
Windows / Hyper V clusters troubleshooting
Transition experience – Drafting Runbook & SOP's
BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-02-06
Tech Startups - Tech News, Tech Trends & Startup Funding
2026-02-06
Company data provided by crunchbase