C&W Services · 3 days ago
Maintenance Manager
C&W Services is committed to fostering a positive impact globally by empowering extraordinary people to deliver remarkable results. The Maintenance Manager will lead maintenance and facility support activities across multiple sites or a single high-complexity site, ensuring operational excellence and safety while mentoring site leaders.
Responsibilities
Lead and align Assistant Maintenance Managers (AMMs) and site teams with company and client goals
Clearly communicate the company’s vision, mission, and strategy to foster operational alignment and engagement
Mentor and coach AMMs to build a pipeline of future leaders
Support succession planning and career development through coaching, feedback, and performance evaluations
Foster an inclusive and innovative team atmosphere where employees are encouraged to contribute ideas and improvements
Champion a safety-first culture by ensuring compliance with safety protocols and training completion
Partner with Regional Safety Specialists to address challenges and achieve safety milestones
Take ownership of safety incidents, managing cases from identification to resolution
Conduct and oversee regular safety audits and touchpoints
Drive performance in preventive and predictive maintenance programs to maximize uptime and equipment reliability
Monitor KPIs such as Safety Leadership Index (SLI), Overall Equipment Effectiveness (OEE), and PM/PdM completion rates
Ensure timely resolution of Site Issue Management (SIM) tickets and execution of Permanent Corrective Actions (PCAs)
Build and maintain strong relationships with site leadership to align goals and address operational needs
Participate in Quarterly Business Reviews (QBRs) to identify improvement opportunities and foster collaboration
Maintain compliance with timesheets, travel, and expense reports
Verify team completion of all required training within specified timeframes
Ensure accurate record-keeping in TT/SIM-T systems and completion of all Root Cause Analyses (RCAs) within established deadlines
Qualification
Required
Bachelor's degree in Industrial Maintenance, Engineering, Management, or a related field, or equivalent work experience
5+ years' experience in maintenance management, with expertise in predictive and preventive maintenance
Proven leadership skills with the ability to manage multiple teams or a single high-complexity site
Proficiency in Microsoft Office Suite and Computerized Maintenance Management Systems (CMMS)
Availability to provide 24/7 support with flexibility to travel as needed
Preferred
Experience working in high-volume, fast-paced environments such as fulfillment centers, manufacturing, or logistics
Certification in maintenance management or reliability (e.g., CMRP, CRL, PMP)
Familiarity with data analysis tools (e.g., Tableau, Power BI) and the ability to use them for strategic decision-making
Demonstrated success in managing multi-site operations and large teams across diverse geographic locations
Expertise in fostering cross-functional collaboration with stakeholders, including clients, corporate teams, and site operations
Benefits
Comprehensive Core Benefits: Medical, dental, vision, life and AD&D insurance, disability insurance, wellness programs, employee assistance programs, and access to virtual healthcare for you and your family.
Support for Growing Family Benefits: Enjoy paid parental leave and access to emergency backup care to support your family when it matters most.
Paid Time Off: Take advantage of paid time off, sick time, and holidays to recharge and maintain a healthy work-life balance.
Retirement Savings: Build your future with our 401(k)-match program, featuring immediate vesting to help you save with confidence.
Supplemental Medical Benefits: Enhance your protection with optional critical illness insurance, accidental insurance, and hospital indemnity insurance.
Pre-Tax Benefits: Save on everyday expenses with commuter benefits, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Home & Family Protection: Access auto & home insurance, legal benefits, identity theft protection, pet insurance to safeguard what matters most.