DTE Energy · 8 hours ago
IT Senior Technician - Field Service
Detroit, MI
Full-time
Hybrid
Mid, Senior Level
3+ years expDTE Energy is one of the nation’s largest diversified energy companies, committed to creating a cleaner, healthier environment. The Sr. Technician Field Service is responsible for the design, installation, maintenance, and documentation of corporate telecommunications infrastructure, troubleshooting and repairing related equipment, and providing technical support to team members.
EnergyEnergy EfficiencyIndustrialOil and Gas
No H1B
Responsibilities
Provides support on corporate-wide telecommunications infrastructure and voice/data equipment including the following systems: Substation radio alarm equipment, PBX platforms and key systems G3s, G3si, G3R, Intuity voicemail and Conversant; Partner, IA2 and Avtec key systems, voice terminals, basic telephony circuits, (loopstart, ground start, 4 wire E & M, and ring down), Data and Voice circuits, Digital carrier systems and multiplexers, Voice over IP, DSX wiring and patching, DSU/CSUs, Fiber optic termination and testing (single and multimode), ISDN PRI trunk groups administration and testing, ISDN BRI stations and administration, LAN/WAN (10 base- T, 100 base-T, routers, switches, hubs), TCP/IP, OSI networking model, Wireless access points, DSO, DS1, DS3, and Sonet installation and troubleshooting, CCTV, PA systems and HI-Com, Voice recorders, Pairgain HDSL, SCADA, and telemetry, Frame relay systems, Telephony infrastructure wiring standards
Provides support of Fermi (Nuclear Power Plant) RERP system including Joint Public Information Center, Fermi Simulator, Fermi RERP telephone and Fermi HI-COM
Provides support for the Analog and Digital Microwave network including SCADA systems
Provides support of the Corporate Radio Data Network Systems and the RTUs and communications interfaces including SCADA systems. Advanced troubleshooting of antennas, feed lines, radios, power supplies, data modems, and serial data lines at RDN and APTD sites
Provides support for Radio and mobile computing systems. This includes mobile two-way radios, handheld two-way radios, dispatch consoles, radio base stations, trunked radio base stations, satellite receiver systems, in-vehicle repeaters, radio base station sites, public notification siren systems, mobile computing systems, wireless packet data modems, pager and cellular equipment, accessories and services
Provides 24 X 7 trouble response when needed
Uses the following test equipment: Transmission test set, VOM multimeter, T1 tester, Fiber optics tester, Radio wattmeter, Data circuit tester, V.35 data tester, O-scope, Multimeter, RF wattmeter, RF Service Monitor, Antenna Tester, Data Tester, Protocol Analyzer, and Antenna Analyzer, Spectrum Analyzer
Interprets drawings, schematics, and prints
Assists technicians in troubleshooting complex system problems using knowledge, experience, and diagnostic tools. Provides technical training/coaching and advice to technicians
Keeps abreast of technology trends and DTE Energy's stated direction. Acquires certifications in area of expertise when available
Works in Nuclear and Fossil Power Plants, substations, and outdoors in inclement weather
Qualification
Required
Bachelor Degree in a related field (e.g, Information Technology, Electrical Engineering, MIS or CIS) and 3-5 years of experience performing similar responsibilities
OR Associate's Degree in Electronics Technology or equivalent (e.g, certificate of formal training in telecommunications or comparable military training) and 5 to 7 years of experience performing similar responsibilities
OR a high school diploma (or GED) and at least 7 years of experience performing similar responsibilities
Must be able to pass drug screen background investigation, psychological screen, and radworker training as required for nuclear site access clearance
Must be able to pass substation access class
Must be physically able to carry 50 lbs
Required to use personal vehicle on the job, and transport up to 300 lbs of equipment
Analytical thinking, complex problem solving, thoroughness
Understands and integrates complex or conflicting information to arrive at clear and timely decisions
Anticipates problem areas and recommends and often implements corrective and/or preventive actions
Is creative and is able to think conceptually
Uses tools and resources in unconventional ways
Consistently works to find ways to increase work thoroughness, yet reduce cycle time, unit cost or defect rates
Coaches others in problem solving techniques and methodologies
Flexibility
Proactively initiates change by identifying potential obstacles as well as solutions for overcoming the obstacles
Adjusts well to new or changing conditions
Considers alternatives and modifies course of action when necessary
Is able to multi-task
Is able to support multiple internal customers
Leadership and people effectiveness
Ability to collaboratively work with a diverse group of people and with people from many disciplines
Possesses a willingness to mentor, coach, train others
Possess excellent communication skills, listens, is able to effectively communicate in written or oral form
Is able to produce effective technical and training documentation
May assist informal or informal presentations
Foundation hardware knowledge
Able to research, assess benefits and drawbacks of proposed technologies and understands how new components will integrate into current systems
Keeps abreast of new technologies and industry trends
Is mechanically inclined
Quickly learns new things with little or no assistance
Demonstrated broad understanding of wire and wireless telecom technologies, support and services
In depth knowledge of RDN systems, equipment and RF technologies
Is thoroughly trained in the installation and service of all radio equipment
In depth knowledge of HyperTerminal and EMS and DMS monitoring programs
Must be competent in EMS and DMS Monitor usage
Preferred
Appropriate certifications or training for areas of responsibility (e.g, FCC, NABR, Harris Motorola, Avaya, Alcatel, Cisco, Northern Telecom, etc) from a recognized institution
Experience in multi-platform environments
QEW (Qualified Electrical Worker) Certification is preferred
Experience working in a Utility Company
Company
DTE Energy
DTE Energy provides gas & electric utility services to MI homes and businesses.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.17BKey Investors
US Department of Energy
2025-11-18Post Ipo Debt· $400M
2025-09-08Post Ipo Debt· $600M
2025-01-16Post Ipo Debt· $7.17B
Leadership Team
David Ruud
Chief Financial Officer
Diane Antishin
Vice President, HR Operations and Chief Diversity and Inclusion Officer
Recent News
2026-02-06
2026-02-05
Small Business Trends
2026-01-04
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