Axiom Technologies · 11 hours ago
Junior Field Support Engineer
Oneonta, NY
Full-time
Onsite
New Grad, Entry LevelAxiom Technologies is seeking a Junior Field Support Engineer to provide on-site technical support across multiple clinic locations. This role involves hands-on hardware support, basic networking assistance, and coordination with end users under the supervision of senior engineers.
Information Technology & Services
Hiring Manager
CHIRRA OMKAR
Responsibilities
Boxing and unboxing of IT and networking equipment
Plug-and-play installation of networking equipment under the supervision of senior network engineers
Ability to understand and follow technical instructions related to unboxing, installation, backup, and related tasks
Rack and stack of networking equipment under supervision (no prior configuration experience required)
Provide desktop and basic networking support with an approximate Networking to Desktop Support ratio of 2:1 per site
Update and manage tickets using ServiceNow (knowledge preferred)
Coordinate with end users to ensure smooth issue resolution and support delivery
Qualification
Required
Basic understanding of IT hardware and field support activities
Willingness to learn and follow detailed technical instructions
Good communication skills to effectively coordinate with end users and internal teams
Ability to travel frequently and work independently across multiple locations
Valid driver's license and access to a reliable vehicle
Preferred
Knowledge of ServiceNow
Company
Axiom Technologies
Axiom Technologies was founded to meet technological needs for Australia's medium & large scale enterprises providing end to end IT solution which delivers tailored solutions across a number of different areas including hardware, software, managed services, resourcing and professional services.
Founded in 2014
1001-5000 employees
H1B Sponsorship
Axiom Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase