NEOGOV · 13 hours ago
Rent Assistance Program Manager
Eugene, OR
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $100K/yr
4+ years expHomes for Good Housing Agency is the Public Housing Authority for Lane County, Oregon, focused on helping low-income community members with affordable housing. The Rent Assistance Program Manager will lead and oversee the day-to-day operations of rent assistance programs, ensuring compliance with policies and delivering high-quality service to participants.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervises, coordinates, assigns work and provides support for program staff
Oversees program operations, staffing and compliance with policies & procedures
Directs, coordinated and reviews the work of assigned staff; assigned work activities and projects; monitors workflows, reviews and evaluates work performance, and meets with staff regularly to identify and resolve problems
Reviews and audits staff work product for quality control
Receives, reviews and responds to complaints and concerns from potential and current participants, staff and/or community partners, conducts inquiries and mediates resolutions consistent with Homes for Good’s policies and guidelines
Participates in services and/or program termination hearings and informal file reviews, document findings and recommendations
Oversees program or program audits or housing reviews and inspections; coordinates and monitors initial and annual quality control inspections; ensures program or housing quality is consistent with mandated guidelines
Oversees provider or participant eligibility and recertification processes and be responsible for matters such as file audits for transfers, terminations, reasonable accommodations requests, and complaints; identifies potential performance problems and process and evaluates requests and implements decisions, always being aware of opportunities for individual and/or department improvements
Coordinates programs with those of other divisions, departments and outside agencies and organizations
Provides assistance to the Rent Assistance Division Director; prepares and presents program reports and other necessary correspondence
Ensures that all required supporting documents, files, logs and records are properly maintained; prepares and coordinates various administrative and statistical reports relating to Homes for Good clients and programs within area of assignment
Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of housing and rent assistance
Responds to program questions and inquiries from other agencies, organizations and individuals regarding program guidelines and regulations; assists with identifying and accessing additional services
Selects, evaluates and supervises assigned staff; assigns work and ensures appropriate training is provided; recommends and administers disciplinary action when appropriate; handles sensitive personnel matters; exercises full supervision over direct reports
Participates in a variety of committees and ad hoc work groups as required or assigned; participates in organization-wide projects, work groups and events related to Agency operations
Performs other related duties as assigned
Qualification
Required
Equivalent to a bachelor's degree from an accredited college or University with major coursework in social services or related field
At least three years of increasingly responsible experience in social services working with homeless or at-risk of homelessness low-income families and/or individuals with disabilities, direct client service, program development, planning and implementation and at least one year of management/supervisory responsibilities
Any combination of experience and education on a year for year basis up to a maximum of four years of responsible professional, technical, analytical and/or administrative experience may be substituted for the education requirement provided that the knowledge, skills and abilities to perform the work have been demonstrated
Preferred
The ability to drive Agency vehicles during the course of work, and the possession or ability to obtain a valid State of Oregon vehicle driver's license and be insurable at standard rates
Benefits
Paid health, dental and vision insurance for you and your family after one month of employment
Life insurance
12% contribution of your monthly salary into a retirement account after 6 months of employment
Flexible scheduling options
Generous paid time off (PTO) program starting at six weeks annually
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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