Tyler Technologies · 19 hours ago
Implementation Director
Tyler Technologies is a leader in digital government services, and they are seeking an Implementation Director to manage and grow their portfolio of services. This role involves leading a team of developers, overseeing application development, and ensuring adherence to industry standards while engaging with customers and stakeholders.
GovTechInformation ServicesSoftware
Responsibilities
Proactively communicate and collaborate with external customers and internal team members to identify, analyze, and document user stories and deliver artifacts such as requirements configuration design documents, data migration plans, and specifications, etc
Manage technology solutions according to industry and corporate standards such as PCI/DSS and ITIL
Work with State Enterprise Support to identify needs and strategize roadmaps for transformation initiatives
Manage application development and deployment of all products and services with Application Security (OWASP best practices) as a primary driver
Manage a team of software developers; responsible for hiring, performance management, employee development, training/development, and succession planning
Oversee a comprehensive quality control environment; establish and ensure adherence to Dev Ops standards, include release and change management, and foster process automation for builds, testing and deployments
Support the Development Team in debugging and addressing technical debt
Advise the organization on appropriate need and use of current technology in support of business goals
Recommend options for new approaches in work processes as appropriate to ensure efficient configuration platforms for the customer’s needs that minimizes any need for custom development
Successfully engage in multiple initiatives simultaneously
Serve as the conduit between the customer community and the implementation team to achieve successful project acceptance
Interact with software vendors and other Tyler teams to understand product roadmaps and applicability to needs of the team
Interact effectively with a diverse group of team members and clients within Tyler, the industry, and government communities
Play an active role in troubleshooting and resolving client issues by working closely with the Support and Development departments
Assist QA staff with product testing or modification testing and data validation as required
Notify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation
Create implementation tools and documentation to iteratively improve implementation capabilities
Must have experience with product development lifecycle with custom web applications, CMS platforms and SaaS solutions
Qualification
Required
5 + years of experience directly managing development, product and platform teams
Undergraduate (or Graduate) degree preferred in Computer Science or related discipline
Experience in managing and developing employees and building a positive team culture
Strong working knowledge of technology, computing systems and applications to include Java/Jakarta EE 5, SQL 8.0.3., NET, C#, and Drupal (10 or higher) Content Management System
Experience in managing Drupal including Drush and PHP as a content management platform
Experience with various software development methodologies including Agile and Waterfall in a SCRUM methodology
Working knowledge of web applications, eCommerce payment processing, CMS cloud management
Strong decision-making, analytical and problem-solving skills particularly in data validation
Excellent planning and organizational skills and ability to follow through until a given activity is complete
Experience delivering to contractual SLAs for technology solutions
Strong leadership, organizational, communication, prioritization and project management skills
Self-motivated and ability to work in an autonomous, fast-paced and entrepreneurial environment
Support business development process by advising on technical aspects, including but not limited to estimates, proof of concepts and research and development
Ability to communicate and build relationships with customers
Web architecture design and development experiences with direct experience in accessibility compliance including WCAG 2.1 AA and 508 standards
Solve problems and provide options for complex problems
Drive daily tasks as they contribute to priority projects
Practice accountability for implementation best practices and organizational goals
Assist other developers team members with key development tasks
Coach and mentor developers and application designers
Company
Tyler Technologies
Tyler Technologies is a software company providing integrated software and technology services to the public sector.
H1B Sponsorship
Tyler Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (64)
2023 (48)
2022 (53)
2021 (46)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-05-25IPO
Leadership Team
Recent News
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2026-02-05
Government Technology US
2026-02-04
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