Surge Staffing · 1 day ago
Systems Administrator
Surge Staffing is looking for a Systems Administrator to maintain and administer their networked system of computers. The role involves troubleshooting and administration of hardware, software, and networking issues to ensure optimal performance, stability, and security of computing operations.
DeliveryHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Support and maintenance of VMWare ESX technologies
Windows Server (2019, 2022)
Good understanding and working knowledge of Veeam Backup and Replication
Core Server infrastructure (DNS, DHCP, SMTP, SNMP, etc.)
Strong experience with all aspects of Active Directory and its management
Maintenance of directory structures, rights, security, software and files services
Maintains domain user account information including rights, security and system groups
Maintaining and troubleshooting servers, computers, printers
Support internal 3cx voip systems, administer end user changes and features. Troubleshoot functional aspects of the phone system through the admin console and other methods available
TCP/IP Networking
Server Optimization and Hardening
Working knowledge of SAN technology
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage devices, mobile devices, etc
Implement, troubleshoot and perform data backups and disaster recovery operations
Assists all personnel with presentation/conference equipment and programs
Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels
Ensures that system improvements are successfully implemented and monitored to increase efficiency
Identify bottlenecks which will occur due to growth trends in application usage, or preexisting to the environment, to mitigate any possible disruptions to the Production environment and users
Able to identify root cause and determine short and long term resolutions
Plans, writes and maintains documentation pertaining to systems operation and end user documentation
Maintains inventories of hardware, software, forms etc
Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed
Support IT Helpdesk escalated tickets
Getting inbound calls when it's needed
Working after normal business hours for planned downtime or emergencies
Any other duties as requested
Qualification
Required
Support and maintenance of VMWare ESX technologies
Windows Server (2019, 2022)
Good understanding and working knowledge of Veeam Backup and Replication
Core Server infrastructure (DNS, DHCP, SMTP, SNMP, etc.)
Strong experience with all aspects of Active Directory and its management
Maintenance of directory structures, rights, security, software and files services
Maintains domain user account information including rights, security and system groups
Maintaining and troubleshooting servers, computers, printers
Support internal 3cx voip systems, administer end user changes and features. Troubleshoot functional aspects of the phone system through the admin console and other methods available
TCP/IP Networking
Server Optimization and Hardening
Working knowledge of SAN technology
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage devices, mobile devices, etc
Implement, troubleshoot and perform data backups and disaster recovery operations
Assists all personnel with presentation/conference equipment and programs
Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels
Ensures that system improvements are successfully implemented and monitored to increase efficiency
Identify bottlenecks which will occur due to growth trends in application usage, or preexisting to the environment, to mitigate any possible disruptions to the Production environment and users
Able to identify root cause and determine short and long term resolutions
Plans, writes and maintains documentation pertaining to systems operation and end user documentation
Maintains inventories of hardware, software, forms etc
Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed
Support IT Helpdesk escalated tickets
Getting inbound calls when it's needed
Working after normal business hours for planned downtime or emergencies
Any other duties as requested
Problem Solving and Resourcefulness
Multi-tasking and Quality
Technical Aptitude
Ability to support and explain reasoning for decisions and include appropriate people in decision making process
Patient and professional demeanor, with a can-do attitude
Personal Integrity
Strong interpersonal and organizational skills required
Availability outside of working hours to resolve emergency issues promptly
Scripting languages (powershell) (highly recommended)
Experience working with network administrator tools (WinSCP, Putty, Wireshark)
Quick learner
Provide high-level support & quality service to end-users
Highly motivated individual with strong analytical problem solving, communication, and interpersonal skills are required
Able to demonstrate ability to solve complex server issues by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
Ability to work independently as well as part of a team
Must maintain strictest level of confidentiality (position is involved with extremely sensitive information including payroll, human resource records and other personnel and financial materials)
Inspires, motivates, and guides others toward goal accomplishment
Consistently encourages, develops, sustains, and rewards cooperative working relationships
Associate Degree in Computer Science, Related IT Field or equivalent experience
3+ years related experience; to include technical analysis and systems administration that provides the required knowledge, skills, and abilities
3+ Years working knowledge of Microsoft Windows Server 2019 and above, Microsoft Exchange 2019, and basic understanding of Microsoft SQL Server
3+ Years working knowledge of Active Directory, DHCP, DNS, and Network Permissions/Group Policies
3+ Years with good understanding of networking which include VLANs, network infrastructure, cabling, switches, wireless, and fiber